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I am a committed and motivated professional who thrives in administrative environments, with exceptional customer service skills and experience in the mortgage sector. I have completed my CeMAP qualification, which has given me broader understanding across the financial sector and beyond.\n\nI am seeking a role where I can really make use of my admin skills and abilities whilst constantly learning and maintaining a good work/life balance.…I am a committed and motivated professional who thrives in administrative environments, with exceptional customer service skills and experience in the mortgage sector. I have completed my CeMAP qualification, which has given me broader understanding across the financial sector and beyond.\n\nI am seeking a role where I can really make use of my admin skills and abilities whilst constantly learning and maintaining a good work/life balance.

Aisha Hussain

Writer, Content Creator, Content Designer, +2

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I am a committed and motivated professional who thrives in administrative environments, with exceptional customer service skills and experience in the mortgage sector. I have completed my CeMAP qualification, which has given me broader understanding across the financial sector and beyond.\n\nI am seeking a role where I can really make use of my admin skills and abilities whilst constantly learning and maintaining a good work/life balance.…I am a committed and motivated professional who thrives in administrative environments, with exceptional customer service skills and experience in the mortgage sector. I have completed my CeMAP qualification, which has given me broader understanding across the financial sector and beyond.\n\nI am seeking a role where I can really make use of my admin skills and abilities whilst constantly learning and maintaining a good work/life balance.

Available to hire

I am a committed and motivated professional who thrives in administrative environments, with exceptional customer service skills and experience in the mortgage sector. I have completed my CeMAP qualification, which has given me broader understanding across the financial sector and beyond.\n\nI am seeking a role where I can really make use of my admin skills and abilities whilst constantly learning and maintaining a good work/life balance.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Panjabi, Punjabi

Fluent

Urdu

Fluent

Work Experience

Pensions Analyst at Equinetti Hazell Carr

February 1, 2025 - June 1, 2025

Remote pension remediation project: Analyzed complex pension data, performed detailed pension calculations, and liaised with customers remotely.

Mortgage Relationship Manager at Santander - Bradford Head Office

June 1, 2013 - December 1, 2024

Managed mortgage applications end-to-end, conducted affordability checks and credit assessments, completed disclosures, and verified income per policy; liaised with solicitors, conveyancers, and third parties; maintained up-to-date lending policy and FCA guidelines.

Assistant Manager at AS Childcare Centre – Bradford

January 1, 2012 - January 1, 2013

Supported the Manager with day-to-day operations; maintained group discipline; developed lessons and activities; created organisational systems for inventory control, merchandising, financial reporting and scheduling, significantly improving efficiency.

Collections and Recoveries Agent at Yorkshire & Clydesdale Bank – Leeds City Centre

June 1, 2008 - March 1, 2012

Handled outbound call centre activity; delivered high-quality customer service; contributed to the Financial Solutions Unit to assist customers in financial difficulty; monitored and enforced payment plans, negotiated settlements.