Experience Level
Expert
Intermediate
Language
Italian
Fluent
English
Advanced
Work Experience
Administrative Staff at La Nina Caffè & Mercato Sartoria degli Spiriti
April 1, 2021 - January 1, 2022Social Media Management: developed and executed impactful social media strategies to enhance brand visibility and engagement. Content Creation: produced compelling content for social media platforms and newsletters, including copywriting, graphic design, and post scheduling. Website Management: maintained updated company websites for a user-friendly experience and accurate visitor information. Event Organization: planned and coordinated small-scale events, managing logistics, coordinating vendors, and overseeing attendee management.
Assistant Manager at La Nina Caffè & Mercato Sartoria degli Spiriti
April 1, 2022 - March 31, 2024Front-of-house leadership, staff training and operations oversight; assisted with vendor coordination and event management; ensured high levels of customer service and cafe performance.
Barista at Merchant House / The Bridge Drake & Morgan / The Refinery
January 1, 2018 - January 1, 2019Barista duties: prepared and served beverages according to customer preferences; maintained cafe cleanliness; delivered friendly customer service.
Waitress at Lecce, Italy
January 1, 2015 - January 1, 2017Provided hospitality services in a restaurant setting; supported customers and team.
Education
BA (Hons) Graphic Design at London College of Art / LCA University London
January 1, 2024 - January 29, 2026Diploma in Hospitality Management at Presta-Columella, Lecce
January 1, 2011 - January 1, 2016Diploma in Management in Business Processes and Information Systems (Tourism & Hospitality) at LC CA University London
January 1, 2023 - January 29, 2026Higher Technical Education (ITS) in Tourism & Hospitality at ITS Puglia Lecce
January 1, 2021 - January 1, 2022Bartender Certification at European Bartender School
August 1, 2017 - September 1, 2017Qualifications
Bartender Certification
August 1, 2017 - September 1, 2017Diploma in Hospitality Management
January 1, 2011 - January 1, 2016Diploma in Management in Business Processes and Information Systems (Tourism & Hospitality)
January 1, 2023 - January 29, 2026Higher Technical Education (ITS) in Tourism & Hospitality
January 1, 2021 - January 1, 2022Industry Experience
Travel & Hospitality, Retail, Media & Entertainment, Education, Professional Services
Experience Level
Expert
Intermediate
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