I am Ishara Kaluarachchi, a Project Manager with over 13 years of experience delivering complex IT and software delivery projects for enterprise and regulated environments. I lead end-to-end lifecycles from initiation to delivery and closure, collaborating with cross-functional teams and external customers to ensure timely, within-budget outcomes. I thrive in Agile, Waterfall, and hybrid delivery models, and I bring strong financial control, risk management, and stakeholder communication to every engagement. My technical background in ASP.NET, C#, .NET Core, SQL Server, and microservices helps me partner effectively with architects and engineering teams. I have led enterprise SaaS deliveries, production support, and business continuity planning, with a focus on scalable solutions and resilient operations. I excel at translating complex technical concepts into clear delivery plans and executive updates, and I enjoy guiding teams through transformations in fast-paced, regulated environments.

Ishara Kaluarachchi

I am Ishara Kaluarachchi, a Project Manager with over 13 years of experience delivering complex IT and software delivery projects for enterprise and regulated environments. I lead end-to-end lifecycles from initiation to delivery and closure, collaborating with cross-functional teams and external customers to ensure timely, within-budget outcomes. I thrive in Agile, Waterfall, and hybrid delivery models, and I bring strong financial control, risk management, and stakeholder communication to every engagement. My technical background in ASP.NET, C#, .NET Core, SQL Server, and microservices helps me partner effectively with architects and engineering teams. I have led enterprise SaaS deliveries, production support, and business continuity planning, with a focus on scalable solutions and resilient operations. I excel at translating complex technical concepts into clear delivery plans and executive updates, and I enjoy guiding teams through transformations in fast-paced, regulated environments.

Available to hire

I am Ishara Kaluarachchi, a Project Manager with over 13 years of experience delivering complex IT and software delivery projects for enterprise and regulated environments. I lead end-to-end lifecycles from initiation to delivery and closure, collaborating with cross-functional teams and external customers to ensure timely, within-budget outcomes. I thrive in Agile, Waterfall, and hybrid delivery models, and I bring strong financial control, risk management, and stakeholder communication to every engagement. My technical background in ASP.NET, C#, .NET Core, SQL Server, and microservices helps me partner effectively with architects and engineering teams.

I have led enterprise SaaS deliveries, production support, and business continuity planning, with a focus on scalable solutions and resilient operations. I excel at translating complex technical concepts into clear delivery plans and executive updates, and I enjoy guiding teams through transformations in fast-paced, regulated environments.

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Experience Level

Expert
Expert
Expert
Expert

Work Experience

Digital Transformation Project Manager at JEM Logistics NorthWest Limited
February 1, 2025 - Present
Managed end-to-end delivery of digital transformation projects, defining project scope, objectives, resources, and delivery timelines. Developed and maintained project plans, schedules, and delivery documentation; coordinated cross-functional teams and third-party suppliers to deliver projects on time and within budget. Monitored delivery progress, managed risks and dependencies, and implemented corrective actions where required. Acted as escalation point for project issues, maintaining clear communication with senior stakeholders. Supported production systems, business continuity planning, and incident escalation during live operations.
Agile Project Manager at Betfred Information Technology
February 1, 2023 - August 1, 2024
Led delivery of high-complexity IT and software projects within a regulated, high-availability environment. Planned and facilitated Product Increment (PI) Planning to align delivery schedules, resource capacity, and cross-team dependencies. Maintained delivery governance including project plans, RAID logs, release schedules, and regular status reporting. Managed project budgets and provided financial and delivery reporting to senior leadership. Worked closely with Product Owners, Technical Architects, and Engineering teams to agree scope, forecasts, and delivery milestones. Supported production support, incident management, and business continuity activities.
Software Project Manager at RR Donnelley (RRD GO Creative APAC)
April 1, 2021 - October 1, 2023
Delivered enterprise software and SaaS solutions within a professional services and outsourcing model, supporting global external customers. Managed end-to-end project delivery from initiation through closure for customer-funded projects. Led four Scrum teams (24 resources) across Sri Lanka and India, coordinating delivery across time zones. Worked closely with customers, solution architects, and engineering teams to define scope, delivery approach, and technical solutions. Oversaw delivery of platforms built using ASP.NET, C#, .NET Core, SQL Server, and microservices; delivered projects in ISO27001 and ISO9001 compliant environments for Legal and FinTech customers. Acted as primary escalation point for customers, maintaining strong client relationships. Supported project closure, knowledge transfer, and transition to BAU support.
Associate Project Manager at RR Donnelley
January 1, 2015 - March 1, 2021
Supported delivery of customer-funded software projects within a professional services outsourcing environment. Managed full project lifecycle activities including requirements, estimation, delivery coordination, and reporting. Maintained project documentation, RAID logs, and delivery status reports. Coordinated stakeholders, vendors, and technical teams to meet delivery commitments. Supported delivery of systems built using ASP.NET, C#, SQL Server, and service-based architectures.
Software Team Lead at RR Donnelley
January 1, 2012 - December 1, 2015
Led a team of five software engineers delivering projects on time and within budget. Supported delivery and technical decision-making across the full software development lifecycle. Delivered regulated document digitisation platforms for financial sector clients.

Education

Post Graduate Diploma in Information Technology at British Computer Society, London, UK
January 11, 2030 - January 30, 2026
Diploma in Project Management at London Business School, Colombo, Sri Lanka
August 1, 2009 - September 1, 2009
Diploma in Computer Studies at National Computer Center (NCC), London, UK
January 1, 1999 - January 1, 2000

Qualifications

Agile Scrum Master Training
May 1, 2025 - January 30, 2026
Agile Fundamentals
May 1, 2025 - January 30, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment