Hi, I’m Chantal Reisis, a results-driven SaaS account and business development professional based in Melbourne, Australia. I have 4+ years of experience across B2B sales, account management, and commercial operations, supported by leadership experience. I’ve thrived in fast-paced, high-growth environments, leading high-volume outbound activity, maintaining rigorous CRM hygiene, and collaborating cross-functionally to drive pipeline and revenue. Currently, I’m a Business Development Coordinator at Citation Group where I support lead qualification, documentation, and onboarding handoff, while ensuring accurate CRM records and robust reporting. Previously, I held Account Manager and Business Development roles at Skip and contributed to onboarding new clients at Apple. I’m passionate about building strong client relationships, executing structured workflows, and delivering measurable commercial impact that supports long-term business growth.…

Chantal Reisis

Hi, I’m Chantal Reisis, a results-driven SaaS account and business development professional based in Melbourne, Australia. I have 4+ years of experience across B2B sales, account management, and commercial operations, supported by leadership experience. I’ve thrived in fast-paced, high-growth environments, leading high-volume outbound activity, maintaining rigorous CRM hygiene, and collaborating cross-functionally to drive pipeline and revenue. Currently, I’m a Business Development Coordinator at Citation Group where I support lead qualification, documentation, and onboarding handoff, while ensuring accurate CRM records and robust reporting. Previously, I held Account Manager and Business Development roles at Skip and contributed to onboarding new clients at Apple. I’m passionate about building strong client relationships, executing structured workflows, and delivering measurable commercial impact that supports long-term business growth.…

Available to hire

Hi, I’m Chantal Reisis, a results-driven SaaS account and business development professional based in Melbourne, Australia. I have 4+ years of experience across B2B sales, account management, and commercial operations, supported by leadership experience. I’ve thrived in fast-paced, high-growth environments, leading high-volume outbound activity, maintaining rigorous CRM hygiene, and collaborating cross-functionally to drive pipeline and revenue.

Currently, I’m a Business Development Coordinator at Citation Group where I support lead qualification, documentation, and onboarding handoff, while ensuring accurate CRM records and robust reporting. Previously, I held Account Manager and Business Development roles at Skip and contributed to onboarding new clients at Apple. I’m passionate about building strong client relationships, executing structured workflows, and delivering measurable commercial impact that supports long-term business growth.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Business Development Coordinator at Citation Group
April 1, 2025 - Present
Role overseeing high-volume outbound outreach, lead qualification, CRM accuracy, and cross-functional coordination across sales and onboarding to support pipeline growth and revenue.
Account Manager at Skip
April 1, 2024 - April 1, 2025
Managed 250 high-value clients; built trust-based relationships; identified upsell/cross-sell opportunities; led onboarding and renewal processes; produced client reports.
Business Development Manager at Skip
April 1, 2023 - April 1, 2024
Developed and executed merchant acquisition strategy, identified target markets, generated leads, achieved strong conversion, and onboarded new venues.
Business Expert (SMB Account Manager | B2B Sales Development) at Apple
October 1, 2022 - April 1, 2023
Managed portfolio of 200+ SMB clients; generated 200+ leads monthly; lead response under 24 hours; maintained pipeline >$1M; strong win rate; opened 10+ new business opportunities monthly.
Product Sales Specialist at Apple
December 1, 2021 - October 1, 2022
Introduced Apple solutions, identified customer needs, guided product selection, assisted with setup and onboarding, and supported merchandising.
Department Manager, Footwear & Apparels at JD Sports Australia
May 1, 2021 - December 1, 2021
Led store operations, streamlined processes, managed inventory, and delivered high standards of customer service and merchandising alignment.
Department Manager, Inventory & Operations at McDonald’s Australia
December 1, 2019 - May 1, 2021
Managed inventory, audits, cost control, vendor negotiations, and team leadership to drive efficiency and sales.
Department Manager, People & Hiring at McDonald’s Australia
March 1, 2019 - December 1, 2019
Led recruitment and onboarding, workforce planning, managed performance evaluations, and drove employee engagement initiatives.
Shift Supervisor at McDonald’s Australia
April 1, 2018 - March 1, 2019
Supervised shift team, scheduled staff, ensured order accuracy, monitored inventory, and upheld health & safety standards.
Customer Experience Coach at McDonald’s Australia
April 1, 2017 - March 1, 2019
Delivered excellent customer service, trained staff across multiple roles, maintained operations and customer satisfaction.

Education

Add your educational history here.

Qualifications

Diploma, Leadership & Management
January 1, 2022 - January 1, 2022
Certificate II in IT
January 1, 2019 - January 1, 2019
Certificate III In Retail
January 1, 2018 - January 1, 2018
Certificate II in Hospitality
January 1, 2019 - January 1, 2019
Certificate II in General Education for Adults
January 1, 2019 - January 1, 2019
HubSpot Sales Software Certified
January 1, 2023 - January 30, 2026
High Impact Business Writing Course
January 1, 2023 - January 30, 2026

Industry Experience

Software & Internet, Professional Services, Retail, Media & Entertainment

Skills

Experience Level

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