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I am a hospitality and customer service professional with 8+ years in luxury dining, upscale retail, and guest-facing environments. I excel at creating elevated guest experiences, managing high-volume service under pressure, and upholding brand standards to ensure consistency and quality. I am passionate about Forbes 5-star-level service delivered with poise, personalization, and professionalism. I thrive in collaborative teams and take pride in mentoring others, delivering impeccable guest care, and building lasting relationships that drive repeat business.…I am a hospitality and customer service professional with 8+ years in luxury dining, upscale retail, and guest-facing environments. I excel at creating elevated guest experiences, managing high-volume service under pressure, and upholding brand standards to ensure consistency and quality. I am passionate about Forbes 5-star-level service delivered with poise, personalization, and professionalism. I thrive in collaborative teams and take pride in mentoring others, delivering impeccable guest care, and building lasting relationships that drive repeat business.

Marissa Meyer

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I am a hospitality and customer service professional with 8+ years in luxury dining, upscale retail, and guest-facing environments. I excel at creating elevated guest experiences, managing high-volume service under pressure, and upholding brand standards to ensure consistency and quality. I am passionate about Forbes 5-star-level service delivered with poise, personalization, and professionalism. I thrive in collaborative teams and take pride in mentoring others, delivering impeccable guest care, and building lasting relationships that drive repeat business.…I am a hospitality and customer service professional with 8+ years in luxury dining, upscale retail, and guest-facing environments. I excel at creating elevated guest experiences, managing high-volume service under pressure, and upholding brand standards to ensure consistency and quality. I am passionate about Forbes 5-star-level service delivered with poise, personalization, and professionalism. I thrive in collaborative teams and take pride in mentoring others, delivering impeccable guest care, and building lasting relationships that drive repeat business.

Available to hire

I am a hospitality and customer service professional with 8+ years in luxury dining, upscale retail, and guest-facing environments. I excel at creating elevated guest experiences, managing high-volume service under pressure, and upholding brand standards to ensure consistency and quality.

I am passionate about Forbes 5-star-level service delivered with poise, personalization, and professionalism. I thrive in collaborative teams and take pride in mentoring others, delivering impeccable guest care, and building lasting relationships that drive repeat business.

Skills

Brand Identity

Experience Level

Brand Identity

Intermediate

Language

English

Fluent

Work Experience

Bartender & Server at Bar Siena

May 1, 2023 - Present

Deliver high-touch service in a bustling upscale restaurant; craft artisanal cocktails to brand standards; maintain seasonal menu knowledge; manage multiple tables and complex orders while fostering a welcoming atmosphere.

Server at Tree House

September 1, 2022 - June 1, 2023

Represented brand in high-energy nightlife; delivered bottle service and VIP attention; maintained luxury hospitality standards for private events and large groups.

Server at Dierks Bentley's Whiskey Row

February 1, 2022 - August 1, 2022

Provided seamless service to large parties and high-volume clientele in a branded environment; anticipated guest needs to drive repeat business.

Server at Brunch Cafe

September 1, 2021 - January 1, 2022

Executed formal Steps of Service while maintaining composure in a fast-paced setting; ensured accurate, friendly service while promoting menu specialties.

Stylist / Key Holder at Kendra Scott

June 1, 2021 - January 1, 2022

Supervised daily retail operations; trained associates; upheld visual merchandising expectations and luxury brand standards; opened/closed store and managed keyholder responsibilities.

Sales Associate at Uncommon James

November 1, 2019 - June 1, 2021

Delivered personalized styling and clienteling services; maintained brand knowledge and visual presentation; supported onboarding and training for new team members.

Server at Green Street Local

September 1, 2019 - May 1, 2020

Provided menu knowledge and attentive service in a busy gastropub atmosphere; ensured accurate billing and guest satisfaction.

Server at Apogee Lounge

October 1, 2018 - July 1, 2019

Delivered elevated cocktail service in a rooftop lounge with handcrafted mixology; ensured a luxurious, exclusive environment for high-profile clientele.

VIP Bottle Service Server at Tunnel Nightclub

January 1, 2017 - September 1, 2018

Executed VIP bottle service for exclusive events; promoted via social media and in-person engagement; maintained brand representation and guest retention.

Bartender at El Hefe Chicago

February 1, 2016 - December 1, 2016

Upsold signature cocktails and managed POS transactions; handled cash balancing and shift promotion duties.