Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm Phuong Nguyen Thi Lien, an accomplished Project Manager and Product Manager with 10+ years of experience delivering large-scale digital, SaaS, ecommerce, and omnichannel solutions. I excel at leading global cross-functional teams, guiding complex integrations, and aligning technical delivery with strategic business goals. I have a proven track record of driving measurable outcomes for enterprise clients and end users, thriving in fast-paced environments, and prioritizing quality, stability, and timely delivery. I pride myself on turning strategic objectives into actionable roadmaps, coordinating multi-disciplinary squads, and ensuring releases meet functional, technical, and quality benchmarks. I enjoy solving complex problems, optimizing performance, and delivering platforms that enable growth and customer success.…I'm Phuong Nguyen Thi Lien, an accomplished Project Manager and Product Manager with 10+ years of experience delivering large-scale digital, SaaS, ecommerce, and omnichannel solutions. I excel at leading global cross-functional teams, guiding complex integrations, and aligning technical delivery with strategic business goals. I have a proven track record of driving measurable outcomes for enterprise clients and end users, thriving in fast-paced environments, and prioritizing quality, stability, and timely delivery. I pride myself on turning strategic objectives into actionable roadmaps, coordinating multi-disciplinary squads, and ensuring releases meet functional, technical, and quality benchmarks. I enjoy solving complex problems, optimizing performance, and delivering platforms that enable growth and customer success.

Phuong Nguyen Thi Lien

Project Manager, Designer, UI Designer, +2





I'm Phuong Nguyen Thi Lien, an accomplished Project Manager and Product Manager with 10+ years of experience delivering large-scale digital, SaaS, ecommerce, and omnichannel solutions. I excel at leading global cross-functional teams, guiding complex integrations, and aligning technical delivery with strategic business goals. I have a proven track record of driving measurable outcomes for enterprise clients and end users, thriving in fast-paced environments, and prioritizing quality, stability, and timely delivery. I pride myself on turning strategic objectives into actionable roadmaps, coordinating multi-disciplinary squads, and ensuring releases meet functional, technical, and quality benchmarks. I enjoy solving complex problems, optimizing performance, and delivering platforms that enable growth and customer success.…I'm Phuong Nguyen Thi Lien, an accomplished Project Manager and Product Manager with 10+ years of experience delivering large-scale digital, SaaS, ecommerce, and omnichannel solutions. I excel at leading global cross-functional teams, guiding complex integrations, and aligning technical delivery with strategic business goals. I have a proven track record of driving measurable outcomes for enterprise clients and end users, thriving in fast-paced environments, and prioritizing quality, stability, and timely delivery. I pride myself on turning strategic objectives into actionable roadmaps, coordinating multi-disciplinary squads, and ensuring releases meet functional, technical, and quality benchmarks. I enjoy solving complex problems, optimizing performance, and delivering platforms that enable growth and customer success.

Available to hire

I’m Phuong Nguyen Thi Lien, an accomplished Project Manager and Product Manager with 10+ years of experience delivering large-scale digital, SaaS, ecommerce, and omnichannel solutions. I excel at leading global cross-functional teams, guiding complex integrations, and aligning technical delivery with strategic business goals. I have a proven track record of driving measurable outcomes for enterprise clients and end users, thriving in fast-paced environments, and prioritizing quality, stability, and timely delivery.

I pride myself on turning strategic objectives into actionable roadmaps, coordinating multi-disciplinary squads, and ensuring releases meet functional, technical, and quality benchmarks. I enjoy solving complex problems, optimizing performance, and delivering platforms that enable growth and customer success.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

DaVinci Resolve Studio

Intermediate

Google Ads

Intermediate

HubSpot

Intermediate

Language

English

Fluent

Vietnamese

Fluent

Work Experience

Product/Project Manager at Central Retail Group

September 1, 2019 - March 31, 2025

Oversaw delivery and optimization of a unified omnichannel commerce platform, coordinating multiple agile squads (web, iOS, Android) and cross-team resources. Translated strategic and operational requirements into scoped deliverables, managed detailed backlogs (epics, user stories), and maintained predictable release cycles. Synchronized project goals, schedules, and risk controls across engineering, QA, UX, and business functions, ensuring all deliverables met functional, technical, and quality benchmarks. Led data-informed prioritization, implemented robust quality gates, and provided transparent status/risk updates to leadership. Directed full replatforming and legacy system upgrades — resulting in a 30% increase in GMV, 50% faster page loads, and improved conversion following payment, checkout, and marketplace enhancements. Delivered over 100 features and 7 platform/app redesigns within 18 months, while managing rapid incident escalation and resolution.

Magento Project Manager at Bluecom E-commerce Experts

September 1, 2015 - July 31, 2019

Led B2B/B2C ecommerce projects for global brands (US, APAC, Europe), accountable for timelines, budgets, and end-to-end customer satisfaction. Acted as the single point of contact for enterprise clients, overseeing planning, risk management, change control, and delivery assurance. Managed discovery, technical solutioning, and resource allocation using deep Magento expertise across both Agile and Waterfall methodologies. Directed integrations with leading payment gateways and third-party platforms; executed all release contract reviews. Delivered major data/system migrations with no unplanned downtime, ensuring on-time, on-scope launches. Orchestrated successful launches for Pacsafe USA, Decathlon (Japan/Korea), AB InBev (USA/Mexico), Powerbuy (Thailand), Lapp (India/Singapore/Japan), Allworldshop (Singapore/New Zealand), and others.

Business Analyst at VDC

January 1, 2010 - December 31, 2015

Collected business requirements, conducted feasibility analyses, and translated them into actionable specifications for IT teams. Facilitated stakeholder workshops, created process maps, and supported system enhancements aimed at improving efficiency and data quality across enterprise systems.

Software Engineer at TMA Solutions

January 1, 2009 - December 31, 2010

Contributed to software development projects, performed unit testing, and collaborated with cross-functional teams to deliver stable software solutions. Gained hands-on experience with full software development lifecycle and foundational coding practices.