I am a Product Designer with 4+ years of experience shaping B2B and B2C experiences across enterprise dashboards, CRM platforms, and operational workflows. I enjoy turning research into intuitive interfaces, leveraging user research, wireframing, prototyping, and component-based design systems to simplify complex tasks and drive measurable improvements in usability and adoption. I thrive in collaborative, cross-functional teams and am excited by opportunities to incorporate AI-assisted guidance, scalable design systems, and multi-platform experiences. I aim to deliver accessible, delightful experiences that align with business goals and user needs.

Sai Surya Karthik Pithani

I am a Product Designer with 4+ years of experience shaping B2B and B2C experiences across enterprise dashboards, CRM platforms, and operational workflows. I enjoy turning research into intuitive interfaces, leveraging user research, wireframing, prototyping, and component-based design systems to simplify complex tasks and drive measurable improvements in usability and adoption. I thrive in collaborative, cross-functional teams and am excited by opportunities to incorporate AI-assisted guidance, scalable design systems, and multi-platform experiences. I aim to deliver accessible, delightful experiences that align with business goals and user needs.

Available to hire

I am a Product Designer with 4+ years of experience shaping B2B and B2C experiences across enterprise dashboards, CRM platforms, and operational workflows. I enjoy turning research into intuitive interfaces, leveraging user research, wireframing, prototyping, and component-based design systems to simplify complex tasks and drive measurable improvements in usability and adoption.

I thrive in collaborative, cross-functional teams and am excited by opportunities to incorporate AI-assisted guidance, scalable design systems, and multi-platform experiences. I aim to deliver accessible, delightful experiences that align with business goals and user needs.

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Experience Level

Expert
Expert
Expert

Language

English
Fluent

Work Experience

Product Designer at Verizon
January 1, 2025 - Present
Redesigned Verizon’s core payment journeys by integrating AI-assisted guidance powered by Gemini-based systems; improved clarity and usability across Payment Settings and Auto Pay, while reducing support loads. Led end-to-end redesign of 40+ Payment Settings screens, clarified task flows, and delivered UX specs and interaction documentation in collaboration with product and engineering teams.
Senior UX Designer at Tech Mahindra (Client: Ooredoo)
May 20, 2020 - July 20, 2023
Led CRM Stack Digitization for Ooredoo and redesigned a Location-Based 5G Benefits Experience. Reconstructed information architecture, agent workflows, and messaging to reduce overall task steps (~20%), improve messaging clarity (~25%), and align UX with business goals across platforms. Delivered wireframes and prototypes, ensuring cross-platform coherence and collaborating with researchers, product, engineering, and CX teams.
UX Designer at Dr. Madhu’s Hair Transplant Centre
August 1, 2023 - October 1, 2023
Led the digital transformation of a leading clinic by rebuilding the website architecture, trust-focused UX flows, and a multi-channel design system, resulting in stronger engagement and measurable digital traction.
Product Designer at TRU EV I OTT
December 1, 2023 - March 1, 2024
Crafted the end-to-end digital foundation for a family-safe OTT platform by defining product workflows, UX architecture, and multi-platform design direction; contributed to investor-ready digital presence with cohesive UI and messaging.
Product Designer at Tuya South Retold
August 1, 2023 - December 1, 2023
Redesigned Tuya’s digital identity, translating its luxury dining experience into a refined visual and UX framework; strengthened brand consistency across digital platforms by 60%+, improved menu discovery clarity by 40%, and increased organic engagement by 35%.

Education

Master of Science in Computer Science at California State University San Bernardino
August 1, 2023 - May 1, 2025
Bachelor of Engineering in Computer Science and Engineering at Sathyabama Institute of Science & Technology
June 1, 2016 - May 1, 2020

Qualifications

Google UX Design Professional Certificate
January 11, 2030 - January 30, 2026

Industry Experience

Software & Internet, Telecommunications, Media & Entertainment, Healthcare, Professional Services