I am a neuroscience graduate from the University of Glasgow, holding dual Spanish-Venezuelan nationality with UK residency and bilingual English/Spanish. I combine a scientific understanding of nervous system function with hands-on experience in high-level operations for international companies such as Apple. Having successfully supported HR, fleet logistics, and internal compliance in fully remote roles at Fergus Network, I have developed strong remote collaboration skills. I am pursuing a Postgraduate qualification in Pharmaceutical Quality (GLP-GMP, ISO) and plan to relocate to Spain in April 2026 to apply my technical and organizational strengths in the biopharmaceutical sector; I am open to remote and on-site opportunities.

Maite Begoña Becerra de San Cristóbal

I am a neuroscience graduate from the University of Glasgow, holding dual Spanish-Venezuelan nationality with UK residency and bilingual English/Spanish. I combine a scientific understanding of nervous system function with hands-on experience in high-level operations for international companies such as Apple. Having successfully supported HR, fleet logistics, and internal compliance in fully remote roles at Fergus Network, I have developed strong remote collaboration skills. I am pursuing a Postgraduate qualification in Pharmaceutical Quality (GLP-GMP, ISO) and plan to relocate to Spain in April 2026 to apply my technical and organizational strengths in the biopharmaceutical sector; I am open to remote and on-site opportunities.

Available to hire

I am a neuroscience graduate from the University of Glasgow, holding dual Spanish-Venezuelan nationality with UK residency and bilingual English/Spanish. I combine a scientific understanding of nervous system function with hands-on experience in high-level operations for international companies such as Apple.

Having successfully supported HR, fleet logistics, and internal compliance in fully remote roles at Fergus Network, I have developed strong remote collaboration skills. I am pursuing a Postgraduate qualification in Pharmaceutical Quality (GLP-GMP, ISO) and plan to relocate to Spain in April 2026 to apply my technical and organizational strengths in the biopharmaceutical sector; I am open to remote and on-site opportunities.

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Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

HR and Administrative Assistant at Fergus Network Ltd (Startup)
November 1, 2025 - January 31, 2026
Managed core business functions and internal communications in a fully remote environment using digital collaboration tools. Led end-to-end recruitment and onboarding strategies. Oversaw fleet logistics, including maintenance, GPS monitoring, and fuel card management. Coordinated employee training and inductions, ensuring engineers’ safety documents remained compliant. Maintained accountability records for technical tools and safety equipment. Directly supported the CEO in optimizing internal processes and administrative operations. Planned weekly publications and maintained the company’s LinkedIn profile.
Product Zone Specialist at Apple
September 1, 2022 - November 30, 2024
Delivered personalized product consultations, boosting customer satisfaction and conversion rates. Coached and supported the onboarding of new hires during high-volume sales periods. Contributed to achieving store revenue KPIs by offering tailored solutions and cross-selling. Contributed to maintaining a store-wide Net Promoter Score (NPS) between 82–86% through personalized customer service and product consultations. Maintained a Team Member Score (TMS) between 90–96%, reflecting strong internal recognition for collaboration, reliability, and mentorship. Certified First Aider, contributing to in-store safety and team well-being. Handled escalations with empathy, resolving complex issues quickly to retain clients. Collaborated across departments (Genius Bar, Operations) to maintain operational flow. Delivered internal product presentations to colleagues on software updates and Apple’s steps of service for training purposes.
Brand Representative at Hollister Co.
July 1, 2021 - August 31, 2022
Provided friendly, efficient and high-quality customer service in a fast-paced retail environment. Represented the brand in a friendly, energetic, and image-conscious environment. Maintained store layout and visual merchandising in line with corporate creative direction.
Sales Consultant at Next
September 1, 2019 - September 30, 2021
Provided friendly and efficient customer service in a high-volume retail setting, contributing to sales goals and store KPIs while maintaining brand standards.

Education

Bachelor of Science (Hons) Neuroscience at University of Glasgow
September 1, 2020 - June 1, 2024
Application of Pharmaceutical Quality: GLP-GMP, ISO, and Validations in the Pharmaceutical Industry at University of Barcelona
February 1, 2026 - October 1, 2026

Qualifications

First Aid Certification (Certified First Aider)
January 11, 2030 - January 30, 2026

Industry Experience

Healthcare, Life Sciences, Retail, Software & Internet, Professional Services