I am a final year psychology student with strong customer and client communication, active listening and problem-solving skills developed through client-facing roles in mental health and education. I am experienced in handling sensitive conversations, maintaining records accurately and delivering a good standard of client satisfaction. I am seeking a part-time role in customer service where I can hone my empathy and communication skills. I have demonstrated adaptability across educational and healthcare settings, from supporting students as a Teaching Assistant to coaching clients in mental health contexts. I am comfortable working independently or as part of a team, and I bring a detail-oriented approach to record-keeping and a compassionate, client-centred communication style.

Mariam Khan

I am a final year psychology student with strong customer and client communication, active listening and problem-solving skills developed through client-facing roles in mental health and education. I am experienced in handling sensitive conversations, maintaining records accurately and delivering a good standard of client satisfaction. I am seeking a part-time role in customer service where I can hone my empathy and communication skills. I have demonstrated adaptability across educational and healthcare settings, from supporting students as a Teaching Assistant to coaching clients in mental health contexts. I am comfortable working independently or as part of a team, and I bring a detail-oriented approach to record-keeping and a compassionate, client-centred communication style.

Available to hire

I am a final year psychology student with strong customer and client communication, active listening and problem-solving skills developed through client-facing roles in mental health and education. I am experienced in handling sensitive conversations, maintaining records accurately and delivering a good standard of client satisfaction. I am seeking a part-time role in customer service where I can hone my empathy and communication skills.

I have demonstrated adaptability across educational and healthcare settings, from supporting students as a Teaching Assistant to coaching clients in mental health contexts. I am comfortable working independently or as part of a team, and I bring a detail-oriented approach to record-keeping and a compassionate, client-centred communication style.

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Experience Level

Language

English
Fluent
Urdu
Advanced
Hindi
Intermediate

Work Experience

Teaching Assistant at Aspris Children Service
October 1, 2025 - Present
Adapted practice to support students across all stages; assisted teachers in lessons to help build confidence and meet each student’s individual needs; helped create a calm, interactive environment and supported positive behaviour; completed SEND online training.
Mental Health Coach / Clinical Psychology Intern at Overcome
July 1, 2025 - Present
Delivered 1:1 virtual coaching sessions using CBT, ACT, and MI-based approaches to support clients; maintained accurate client records and created tailored resources to ensure trauma-informed care; tailored communication styles to meet individual client needs; contributed to recruitment by interviewing and onboarding new interns; progressed to Senior Coach role, providing guidance and training to new interns to support their professional development.
Research Note Taker at Office Angels & The Adecco Group
November 1, 2024 - November 1, 2024
Accurately documented lecture and research content and key NHS discussions; organized and delivered detailed and accessible notes swiftly; this role enhanced my active listening, summarization and time management skills, as I was engaged in quick and accurate documentation.
Dementia Support Volunteer at Royal Voluntary Service, Leicester
December 1, 2023 - April 1, 2024
Provided support to dementia patients by engaging in activities to stimulate cognitive function and assisted with daily tasks; worked with documentation and assisted with admin tasks; worked with a team, and individually at certain times under supervision.

Education

BSc Psychology with Criminology at De Montfort University, Leicester
October 1, 2023 - June 1, 2026
Foundation Year in Health and Life Sciences at De Montfort University College, Leicester
October 1, 2022 - June 1, 2023

Qualifications

SEND Online Training
January 11, 2030 - January 30, 2026

Industry Experience

Education, Healthcare, Non-Profit Organization, Professional Services