W. Rob Ferguson

Sr. Project Manager at 74Software

Led three major projects and multiple Agile transformation initiatives. Implemented Salesforce Customer Portal to support and track incoming service requests for 74Software’s Learning Management System powered by Docebo. Directed a merger integration project combining Axway and SBS processes to integrate ionBIZ ERP data and processes into Workday, standardizing resource planning for the recently combined organization. Improved IT PMO capabilities by standardizing scope, budgeting, milestones, risk management, documentation, and status reporting. Championed Agile transformations, created product roadmaps in collaboration with business, finance, and tech leaders, and introduced development demos to accelerate feedback and go‑to‑market.

Sr. Technology Project Manager at City National Bank

Managed up to 6 development teams (up to 60 members) and a $12M combined budget across payments-focused initiatives. Ensured Agile/Scrum practices, vendor coordination, and on-time, high-quality delivery. Built real-time metrics and dashboards to provide visibility, improved product backlog and delivery speed by 25%, enhanced dependency management and risk mitigation, and delivered regulatory-compliant, customer-centric capabilities.

Agile Coach at Northrop Grumman

Spearheaded a large-scale Agile transformation within the Launch Vehicles Division. Coached 15 teams across the division, standardized SAFe practices and metrics, and created training materials to support ongoing adoption. Increased adaptability to changing requirements, improved transparency and collaboration, and accelerated delivery of new features and capabilities.

Sr. Technology Project Manager at Bank of the West

Led a $2M upgrade impacting more than 1M customers. Directed three development teams and 10 projects over the year. Improved platform stability, regulatory compliance, and customer experience; coordinated with multiple vendors and business lines; ensured on-time, within-budget delivery; incorporated lessons learned to drive continuous improvement.

Technology Project Manager at Salt River Project (SRP)

Led 5-7 technology project teams and managed 50 employees to improve productivity and reduce costs. Standardized tools, roles, and processes; delivered RESTful APIs and mobile/web applications (WMA, MAW) using Angular and Xamarin. Implemented dashboards for tracking progress, improved velocity, enhanced change control, and strengthened cross‑functional collaboration across business and IT partners.

Sr. Technology Project Manager / Scrum Master at Charles Schwab

Transformed underperforming teams in the BPM program by implementing stronger program management and Agile practices, leading to improved governance and delivery. Implemented robust change control, introduced real-time reporting, and fostered open communication with management and stakeholders. Supported core brokerage applications in major programs such as Transfer of Assets (TOA) and Bank Workflow Optimization, delivering significant efficiency improvements and cost savings.

Technology Project Manager / Scrum Master / Product Owner at Go Daddy

Led multiple system overhaul initiatives to enhance customer experience and performance. Defined strategic roadmaps to retire aging applications and adopt high-value solutions, resulting in $3M–$5M revenue impact and a sustained application portfolio around 20 apps. Directed the Apache 2.4 Restart project, upgrading 300+ servers and reducing new account activation time by 75% and hosting setup to under 20 minutes, enabling scalable growth.

Management Consultant / Project Manager at Jimenez Solutions @ Catholic Healthcare West

Implemented a $2M EMR system for 5K users with integrated mobile technology. Led system integration and interface testing across 10 CHW hospitals, built Java interfaces and UI aligned with Cerner apps, and collaborated with multiple teams to ensure data integrity and streamlined registration processes. Achieved substantial process improvements and cost savings.

Contract - Technology Project Manager at Wells Fargo

PM leader of 300 IT employees across 195 applications and four lines of business. Managed a $5M project enabling the Wachovia deposit merger across 17 states, coordinating 50–60 teams, legacy systems, and testing iterations. Delivered all state conversions on time with governance and risk controls that supported a smooth transition.

Visual C++ Instructor at Paradise Valley Community College

Taught C++ programming to groups of up to 20 students, including those with no prior coding background. Created instructional materials and helped students build foundational software development skills.