I am a dynamic and results-driven professional with diverse experience in e-commerce operations, digital marketing, and customer service across various industries. I excel at managing product data, designing engaging visual content, and driving online engagement through data-driven strategies. I thrive in multicultural teams and take a proactive approach to solving problems. I hold a Postgraduate Diploma in Applied Management and a Graduate Diploma in Business Sales and Marketing, complemented by a Vocational Degree in Business English. I am fluent in English and Mandarin, with working proficiency in Japanese, and I am passionate about data analysis and using technology to enhance communication and marketing strategies.

Hillson Shu

I am a dynamic and results-driven professional with diverse experience in e-commerce operations, digital marketing, and customer service across various industries. I excel at managing product data, designing engaging visual content, and driving online engagement through data-driven strategies. I thrive in multicultural teams and take a proactive approach to solving problems. I hold a Postgraduate Diploma in Applied Management and a Graduate Diploma in Business Sales and Marketing, complemented by a Vocational Degree in Business English. I am fluent in English and Mandarin, with working proficiency in Japanese, and I am passionate about data analysis and using technology to enhance communication and marketing strategies.

Available to hire

I am a dynamic and results-driven professional with diverse experience in e-commerce operations, digital marketing, and customer service across various industries. I excel at managing product data, designing engaging visual content, and driving online engagement through data-driven strategies. I thrive in multicultural teams and take a proactive approach to solving problems.

I hold a Postgraduate Diploma in Applied Management and a Graduate Diploma in Business Sales and Marketing, complemented by a Vocational Degree in Business English. I am fluent in English and Mandarin, with working proficiency in Japanese, and I am passionate about data analysis and using technology to enhance communication and marketing strategies.

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Language

English
Fluent
Japanese
Advanced

Work Experience

Ecommerce Operator at Cargomap
August 1, 2021 - June 30, 2022
Managed the online lifecycle of a specialized e-commerce vertical, ensured data integrity across inventory systems, designed product photography, and executed digital advertising campaigns to maintain accurate and visually compelling e-commerce presence. Responsibilities included posting product information on Amazon, managing inventory data, advertising products on Amazon, and customer communication.
Customer Service Consultant at Howick Motor Lodge
March 1, 2021 - Present
Reception duties in an international hotel; managed reservations, explained hotel amenities, secured keys, guided guests to rooms, and maintained front desk cleanliness and registers.
Digital Market Developer at Socialike Consulting
January 1, 2021 - March 31, 2021
Promoted second-hand smartphones online by posting on Shopify, Trademe, and Facebook Marketplace; negotiated with customers; built a buyer network; collaborated with the Socialike quality control team to verify product quality via video; coordinated pickup and delivery.
Receptionist at Gang Long Property Ltd.
August 1, 2019 - September 30, 2019
Receptionist duties in an international business hotel environment; answered reservations, explained hotel amenities, managed room keys, guided guests, and maintained the reception area and guest registers.

Education

Postgraduate Diploma in Applied Management at Eastern Institute of Technology
January 1, 2019 - January 1, 2021
Graduate Diploma in Business Sales and Marketing at Northland Polytechnic of New Zealand
January 1, 2018 - January 1, 2019
Vocational Degree in Business English at Wu Xi Institute of Technology
January 1, 2013 - January 1, 2016
Language Studies at Kyushu Eisugakkan International Language College
January 11, 2030 - January 31, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Education, Professional Services, Travel & Hospitality