I am Isaac Corredor, a bilingual professional with a proven background in administrative support, billing operations, and technical customer service across US-based teams. I excel at translating complex processes into clear, actionable steps and enjoy helping teams improve accuracy and efficiency. I thrive in fast-paced environments, bring proactive problem-solving, and am committed to delivering reliable service with a friendly, client-focused approach. I am fluent in Spanish and English, with functional French, and I continually expand my toolkit through hands-on experience in billing, interpretation, and cross-functional collaboration.

Isaac Corredor

I am Isaac Corredor, a bilingual professional with a proven background in administrative support, billing operations, and technical customer service across US-based teams. I excel at translating complex processes into clear, actionable steps and enjoy helping teams improve accuracy and efficiency. I thrive in fast-paced environments, bring proactive problem-solving, and am committed to delivering reliable service with a friendly, client-focused approach. I am fluent in Spanish and English, with functional French, and I continually expand my toolkit through hands-on experience in billing, interpretation, and cross-functional collaboration.

Available to hire

I am Isaac Corredor, a bilingual professional with a proven background in administrative support, billing operations, and technical customer service across US-based teams. I excel at translating complex processes into clear, actionable steps and enjoy helping teams improve accuracy and efficiency.
I thrive in fast-paced environments, bring proactive problem-solving, and am committed to delivering reliable service with a friendly, client-focused approach. I am fluent in Spanish and English, with functional French, and I continually expand my toolkit through hands-on experience in billing, interpretation, and cross-functional collaboration.

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Experience Level

Intermediate

Language

Spanish; Castilian
Fluent
English
Advanced
French
Advanced

Work Experience

Technical Support Agent at Concentrix (AT&T)
May 1, 2021 - August 1, 2021
Provided efficient technical support and served as a top-performing English-speaking LBOS sales representative for AT&T. Strengthened English proficiency and improved sales performance through effective client communication and issue resolution.
Cross-Selling & Technical Support Agent at Asurion – AT&T
September 1, 2022 - May 1, 2023
Delivered strong cross-selling results and customer assistance; guided customers through insurance-related inquiries and troubleshooting; collaborated with internal teams to resolve issues and ensure customer satisfaction.
Billing Coordinator at Tomorrow Energy | CP-360
May 1, 2024 - November 1, 2024
Oversaw collections, data management, account handling, billing information, and customer communications; coordinated with internal teams and clients to ensure accurate and timely payments and collections.
Billing Support & Technician Assistance at CP-360 – Oncourse Home Services
November 1, 2024 - February 1, 2025
Provided billing support and handled customer account inquiries with accuracy and professionalism; assisted U.S.-based plumbers and technicians by delivering case information and job details in real time, ensuring technicians had correct guidance to perform high-quality work.
Bilingual Interpreter at SGF
February 1, 2025 - June 1, 2025
Interpreted medical and banking cases between English and Spanish speakers; ensured accurate communication and precise delivery of information; maintained high standards of clarity, confidentiality, and professionalism.

Education

Bachelor's degree in International Business and Sales at Simon Fraser University, Canada
January 11, 2030 - January 31, 2026
High School Diploma at Gimnasio Britanico
January 11, 2030 - January 31, 2026

Qualifications

High School Diploma
January 11, 2030 - January 31, 2026
Business Coach in Neurolinguistic Programming
January 11, 2030 - January 31, 2026

Industry Experience

Telecommunications, Financial Services, Professional Services, Healthcare, Software & Internet

Experience Level

Intermediate

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