ER

Elishba Rahat

Available to hire

Hi, I'm Elishba Rahat. With over 9 years of experience in customer support and client management, I've cultivated a strong passion for optimizing processes and enhancing customer satisfaction.

About

Hi, I’m Elishba Rahat. With over 9 years of experience in customer support and client management, I’ve cultivated a strong passion for optimizing processes and enhancing customer satisfaction. I thrive in dynamic environments and love connecting with clients to ensure their needs are met.

Currently, I’m seeking a senior-level role where I can leverage my expertise in healthcare and client relationship management. I’m particularly interested in roles that allow me to drive organizational growth and enhance customer experiences. Let’s connect and explore how I can contribute to your team!

  • 10 years' experience
  • Joined January 2026

Languages

  • EnglishFluent

Industry experience

  • Healthcare
  • Professional Services

Work experience· 5 roles

Patient Scheduler / SDOH Program Coordinator · Dataq HealthOct 2024 – Present · 2 yrs 2 mos

Scheduled US patients’ appointments, coordinated the SDOH program, guided patients and addressed social needs. Conducted patient sessions and weekly updates, reporting productivity metrics to US clients.

Senior Account Executive · Arthur LawrenceJan 2023 – Jul 2024 · 1 yr 7 mos

Managed US patient accounts, informed patients about upcoming appointment charges, and coordinated insurance verification. Maintained accurate financial records and account documentation.

Sales Lead / Account Executive · Avotax PakistanAug 2022 – Dec 2022 · 5 mos

Led sales and client management, ensuring pipeline growth and relationship retention. Managed financial records and client communications to support operations.

Virtual Assistant / Client Coordinator · Sybrid MdJul 2020 – Aug 2022 · 2 yrs 2 mos
Senior Customer Support / Client Management · Jazz/foodpandaJun 2016 – Jul 2020 · 4 yrs 2 mos

Education

Bachelor's In Business Administration · University Of Karachi2026

Certifications and awards

Amazon Virtual Assistance Professional Freelancing Training Program2024

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