2-paragraph first-person bio, friendly tone

Ahmed Zeyada

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Arabic
Fluent
German
Fluent
English
Fluent
French
Intermediate

Work Experience

Shift Supervisor at The Grand Hotel Sharm El Sheikh
May 1, 2008 - May 1, 2010
Gave instructions and feedback to employees during shifts; organized employee shifts and assigned tasks; managed time-off requests and last-minute absences; inspected equipment and reported repairs or replacements to management.
Front of House Trainee at Hilton
January 1, 2007 - December 31, 2007
Gained front-of-house experience and assisted with guest relations and service delivery.
Reception Shift Leader at The Grand Hotel Sharm El Sheikh
January 1, 2012 - December 31, 2016
Led reception team, oversaw shift operations, and ensured high guest satisfaction.
Apprentice - Software Development at Lycamobile GmbH
July 1, 2019 - January 1, 2021
Apprenticeship in software development; contributed to software projects and code reviews.
Apprentice - Software Development at BW College Hamburg GmbH
July 1, 2019 - January 1, 2021
Apprenticeship in software development; hands-on training in Java, PHP, HTML/CSS, RESTful services.
Software Tester / QA at Internationale Speditions mbH
October 1, 2016 - March 1, 2023
Deployment and testing of software applications and functions; code documentation; version control; troubleshooting and debugging.
Sales Coordinator - Apprenticeship in Software Development at Kühne + Nagel
January 1, 2021 - December 31, 2022
Hybrid role combining sales coordination with software development training.
Contributor & Reviewer - AI Training Projects at Scale AI (Outlier)
November 1, 2024 - Present
Contributed to multiple high-impact AI training projects; acted as both data contributor and reviewer to ensure data quality, instruction adherence, and linguistic precision across tasks (Language Understanding & Generation, Vision).
AI Data Labeler & Reviewer at Outlier AI / Scale AI
November 2, 2024 - Present
Contributed to multiple high-impact AI training projects, working as both a contributor and reviewer to ensure data quality, instruction adherence, and linguistic precision across multilingual datasets.
Trainer at The Grand Hotel Sharm El Sheikh
May 1, 2008 - May 1, 2010
Gave instructions and feedback to employees during shifts; organized employee shifts; managed time-off requests; inspected equipment and reported needs for repairs or replacements to management.
Trainer (Revenue Manager) at Hilton (Egypt)
January 1, 2006 - December 31, 2007
Trained staff on revenue management practices, service standards, and customer-facing processes to improve hotel operations.
Trainer (Service Excellence) at Hilton (Egypt)
January 1, 2006 - December 31, 2006
Delivered service excellence training and coaching to frontline teams, supporting quality standards.
Sales Coordinator (Apprenticeship in Software Development) at Kühne + Nagel
November 1, 2022 - May 1, 2023
Sales coordination role during apprenticeship; supported software development initiatives and cross-functional collaboration.
Apprenticeship in Software Development at Lycamobile GmbH
July 1, 2019 - January 1, 2021
Apprenticeship focusing on software development tasks and IT processes.
AI Trainer | Human Data Reviewer | AI Tutor at Outlier - Scale AI
November 1, 2024 - Present
Contributed to multiple AI training, RLHF, and multimodal data projects as both a Contributor and Reviewer, ensuring high data quality, instruction adherence, and linguistic accuracy. Evaluated and refined LLM outputs for rewriting, summarization, information extraction, and open/closed Q&A, with a focus on truthfulness, localization, and instruction following (40+ tasks/week). Supported multilingual audio transcription/training in Arabic, English, and German, improving model accuracy across different acoustic conditions (150+ tasks/week). Created and reviewed image-grounded prompts/responses for vision and multimodal tasks; compared model outputs to human outputs to improve image understanding and response relevance (40+ tasks/week). Collaborated with QA managers and reviewers to resolve guideline ambiguities, maintain QA standards, and improve annotation workflows and internal documentation.
Trainer at CBW College
July 1, 2019 - January 1, 2021
Delivered educational and training programs, contributing to curriculum development and coaching learners in software development and related topics.
Trainer at AWA Academy
January 1, 2022 - Present
Provided instructional support and training at AWA Academy across relevant courses and programs.
Reception Senior Supervisor at The Grand Hotel Sharm El Sheikh
June 1, 2010 - October 1, 2011
Led front desk operations, supervised reception staff, ensured guest satisfaction, and handled VIP/concierge duties on-site.
Sales Coordinator at Lyca Mobile GmbH
November 1, 2016 - May 1, 2019
Supported sales activities, processed orders, maintained data accuracy, and coordinated customer interactions to drive sales performance.
Freight Forwarding Executive Intern at International Spedition GmbH
January 1, 2021 - October 1, 2022
Assisted freight forwarding operations, scheduling, and distribution of goods and services; supported compliance with schedules, standards, and shipping regulations.
Freight Forwarding Executive at Kühne + Nagel
October 1, 2022 - October 1, 2024
Managed hybrid work arrangements and contributed to freight forwarding operations; engaged in process improvements and coordination with teams across logistics functions.

Education

Bachelor of Arts in English Literature at Minufiya University
October 19, 1997 - May 20, 2003
Secondary School at El-Kholy High School
January 1, 1994 - January 1, 1997
Retraining in Software Development at CBW College Hamburg GmbH
July 1, 2019 - January 1, 2021
Apprenticeship in Software Development at CBWC College, Hamburg, Germany
July 1, 2019 - January 1, 2021
Bachelor in English Literature (BA) at Minufiya University
October 1, 1997 - May 1, 2003

Qualifications

TELC German Language Certification - C1 Level
January 11, 2030 - February 1, 2026
TELC German Language Certification - C1 Level
January 11, 2030 - February 1, 2026
TELC German Language Certification - C1 Level
January 11, 2030 - May 4, 2026
Zend PHP Engineer
January 11, 2030 - May 4, 2026
Professional Scrum Master
January 11, 2030 - May 4, 2026
Agile Project Management
January 11, 2030 - May 4, 2026

Industry Experience

Software & Internet, Travel & Hospitality, Professional Services, Media & Entertainment, Education, Transportation & Logistics
    paper Simple Recipe Website

    I created Simple Recipe — a clean, responsive static website showcasing easy homemade recipes. Built with pure HTML5 and CSS3, it features a modern UI, animated image slider, category-themed styling, and interactive recipe cards. While intentionally lightweight, the project demonstrates strong front-end craftsmanship and serves as a foundation I regularly extend with full-stack technologies in enterprise settings.
    Key Front-End Features

    Fully responsive layout using CSS Grid + Flexbox + media queries
    Pure CSS fading image slider with @keyframes animation
    Page-specific theming (gradients, colored nav & card borders per category)
    Hover effects, rounded action buttons (“Buy”, “Nutrition Facts”, “Report”)
    Semantic HTML for accessibility and SEO
    Google Fonts integration (Poppins + Pacifico)
    Optimized images with object-fit and fixed aspect ratios

    Technical Highlights
    HTML5 · CSS3 (animations, transitions, custom properties) · Mobile-first responsive design · Cross-browser compatibility
    Enterprise & Full-Stack Experience
    Beyond this personal project, I have delivered large-scale applications using:

    Back-end: Java, Spring Boot, Spring Security, Spring Data JPA/Hibernate, REST APIs, microservices
    Front-end frameworks: Angular (with RxJS, NgRx), Angular Material, modern component architecture
    Databases: PostgreSQL, Oracle, MongoDB, Redis (caching)
    Cloud & DevOps: AWS (EC2, S3, Lambda), Docker, Kubernetes, CI/CD (Jenkins, GitHub Actions)
    Security & observability: OAuth2/JWT, rate-limiting, Prometheus + Grafana, ELK stack
    Other technologies: Node.js/Express, React (hybrid projects), GraphQL, Kafka/RabbitMQ, WebSocket

    In enterprise projects (finance, healthcare, e-commerce) I have:

    Built secure, high-throughput REST APIs handling millions of daily requests
    Developed complex SPAs consuming Spring back-ends in real time
    Designed event-driven systems and optimized performance under load

    The Simple Recipe site reflects my ability to deliver polished, fast-loading user interfaces quickly — skills I combine with robust back-end architecture and DevOps practices when building production systems.