Available to hire
Hi, I’m Markos Kiriakou. I’m a Business and Management graduate transitioning into marketing, bringing hands-on experience in customer-facing roles, operations, and driving commercial performance. I excel at stakeholder coordination, customer behavior analysis, sales promotions, and performance optimization.
I am skilled at translating business objectives into structured campaigns, improving customer engagement, and supporting brand growth in fast-paced environments. My focus areas include brand experience, content planning, and data-driven decision making to align with business goals.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Greek, Modern
Fluent
English
Fluent
Work Experience
Bar Manager at Tsamis Zante Suites (5* Hotel)
May 1, 2025 - October 1, 2025Led and coordinated a team of 5 staff, aligning service delivery with guest expectations. Managed a customer-facing operation in a high-volume hospitality environment, ensuring premium brand experience. Supported content planning and basic promotional activities, helping ensure consistent brand presence and alignment with business goals. Analyzed sales trends and customer demand to support pricing and promotional decisions. Oversaw financial performance, budgeting, and cost control for a seasonal business. Sales promotion and upselling; brand experience and customer engagement; communication and persuasion; time and priority management. Assisted daily operations including staff scheduling, shift coordination, and work organization. Contributed to weekly team events and promotions; conducted customer analysis and aligned promotions with stakeholder collaboration and performance tracking.
Bar Manager at Amis Zakynthos (5* Hotel)
May 1, 2025 - October 31, 2025Led bar operations in a high-volume 5-star hotel, overseeing guest service standards, staff scheduling, inventory management, and premium beverage program. Focused on delivering exceptional guest experiences and optimizing upsell opportunities.
Bar Manager at Amis Zantes Suites (5* Hotel)
May 1, 2025 - October 1, 2025Led and coordinated a team of bartenders and supported staff, fostering a collaborative environment that enhanced productivity and customer satisfaction. Managed a customer-facing operation in a high-volume hospitality environment, ensuring premium brand experience. Supported content planning and basic promotional activities, helping ensure consistent brand presence and alignment with business goals. Analyzed sales trends and customer demand to support pricing and promotional decisions. Oversaw financial performance, budgeting, and cost control for a seasonal business.
Social Media and Business Manager at Yakamos
March 1, 2024 - October 1, 2024Managed social media strategy, content planning and execution; enhanced brand presence; oversaw business operations and cross-functional collaboration to align with business goals.
Sales Associate at In Group
January 1, 2023 - December 31, 2023Engaged customers, supported sales initiatives, and contributed to promotions in Kastoria, Greece. Helped maintain customer service quality and drive sales growth.
Sales Associate at Group
January 1, 2023 - December 31, 2024Supported sales and customer service across locations (Kastoria, Grevena, Kozani), contributing to revenue targets and delivering a positive in-store experience.
Military Service at Greek Army
January 1, 2022 - December 31, 2023Completed mandatory military service.
Sales Associate at In Group
January 1, 2022 - December 31, 2023Assisted customers in Kastoria, Grevena, and Kozani markets; supported merchandising, promotions and customer engagement; contributed to sales targets.
Operations Assistant at Greek Army
May 1, 2021 - October 31, 2021Military operations support and logistics assistance.
Operations Assistant at Yakamos
May 1, 2021 - October 31, 2021Assisted in daily operations and guest services, coordinating schedules and ensuring smooth service delivery.
Operations Assistant at Greek Army / Yakamos Assignment
May 1, 2021 - October 1, 2021Provided operational support during service; assisted in daily tasks and logistics; contributed to team efficiency in Amorgos, Greece.
Education
Bachelor in Business Administration at University of the Aegean
January 1, 2018 - December 31, 2023Management Information Systems at University of Western Macedonia
January 1, 2024 - February 1, 2026Bachelor in Business Administration at University of the Aegean
January 1, 2018 - December 31, 2023Management Information Systems at University of Western Macedonia
January 1, 2024 - February 9, 2026Bachelor in Business Administration at University of the Aegean
January 1, 2018 - December 31, 2023Bachelor's degree in Management Information Systems at University of Western Macedonia
January 1, 2024 - February 9, 2026Qualifications
ICDL - International Computer Driving License
January 11, 2030 - February 1, 2026Foundations of Prompt Engineering (Amazon Web Services)
January 11, 2030 - February 1, 2026Predict Sales with CRM Data in Google Sheets
January 11, 2030 - February 1, 2026Business Analysis & Process Management
January 11, 2030 - February 9, 2026ICDL - International Computer Driving Licences
January 11, 2030 - February 9, 2026Foundations of Prompt Engineering (Amazon Web Services)
January 11, 2030 - February 9, 2026Predicted Sales with CRM Data in Google Sheets
January 11, 2030 - February 9, 2026Business Analysis & Process Management (International Recognised Certificate)
January 11, 2030 - February 9, 2026ICDL - International Computer Driving Licence
January 11, 2030 - February 9, 2026Foundations of Prompt Engineering (Amazon Web Services)
January 11, 2030 - February 9, 2026Industry Experience
Travel & Hospitality, Retail, Media & Entertainment, Professional Services, Consumer Goods
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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