Hi, I'm Maria-Theofili Paraskevaidou, an Economics graduate with hands-on experience in sales, client engagement, and high-volume operations across face-to-face and digital channels. I've worked in client onboarding, CRM-driven outreach, and performance-driven environments, delivering consistent results in both retail and financial services sectors. I'm passionate about digital marketing and customer growth, with a strong interest in leveraging data and CRM insights to optimize campaigns and improve user experience. I enjoy solving problems under pressure, coordinating campaigns, and collaborating with teams to drive product adoption and service excellence.

Maria-Theofili Paraskevaidou

Hi, I'm Maria-Theofili Paraskevaidou, an Economics graduate with hands-on experience in sales, client engagement, and high-volume operations across face-to-face and digital channels. I've worked in client onboarding, CRM-driven outreach, and performance-driven environments, delivering consistent results in both retail and financial services sectors. I'm passionate about digital marketing and customer growth, with a strong interest in leveraging data and CRM insights to optimize campaigns and improve user experience. I enjoy solving problems under pressure, coordinating campaigns, and collaborating with teams to drive product adoption and service excellence.

Available to hire

Hi, I’m Maria-Theofili Paraskevaidou, an Economics graduate with hands-on experience in sales, client engagement, and high-volume operations across face-to-face and digital channels. I’ve worked in client onboarding, CRM-driven outreach, and performance-driven environments, delivering consistent results in both retail and financial services sectors.

I’m passionate about digital marketing and customer growth, with a strong interest in leveraging data and CRM insights to optimize campaigns and improve user experience. I enjoy solving problems under pressure, coordinating campaigns, and collaborating with teams to drive product adoption and service excellence.

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Language

Greek, Modern
Fluent
English
Advanced

Work Experience

Sales, Marketing & Customer Engagement at CTG | Teleraise
January 1, 2021 - January 1, 2025
Managed face-to-face and remote client interactions across multiple sales environments. Supported client acquisition, onboarding, and follow-up through structured outreach and CRM usage. Resolved customer inquiries and complaints efficiently under time-sensitive conditions. Contributed to sales performance targets through consistent customer engagement. Mentored new team members and supported coordinated daily operations.
Customer Service & Operations at 4all | Alcest
January 1, 2021 - January 1, 2025
Delivered high-volume customer service in fast-paced retail environments. Managed financial transactions, cash reconciliation, and POS systems with accuracy. Oversaw inventory control, stock organization, and supplier coordination. Supported daily operations during peak periods while maintaining service quality.
Customer Service at National Bank of Greece
January 1, 2023 - January 1, 2023
Supported client onboarding, product promotion, and digital service adoption. Maintained accurate client records and resolved customer inquiries in a regulated environment.

Education

Bachelor of Science in Economics at University of Macedonia
January 1, 2019 - January 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Financial Services, Professional Services