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Hi, I’m Melissa Susi. I’m a results-driven sales and marketing professional with a track record of creating strategic sales plans and executing marketing initiatives that drive growth. I excel at market research, lead generation, and leveraging both digital and traditional channels to boost brand visibility and revenue. I build lasting relationships by turning customer insights into tailored solutions, focusing on retention, and consistently exceeding targets. I’m a clear communicator who thrives in collaborative environments and I’m motivated by measurable results.…Hi, I’m Melissa Susi. I’m a results-driven sales and marketing professional with a track record of creating strategic sales plans and executing marketing initiatives that drive growth. I excel at market research, lead generation, and leveraging both digital and traditional channels to boost brand visibility and revenue. I build lasting relationships by turning customer insights into tailored solutions, focusing on retention, and consistently exceeding targets. I’m a clear communicator who thrives in collaborative environments and I’m motivated by measurable results.

Melissa Susi

Project Manager, Production Manager, Content Producer, +2

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Hi, I’m Melissa Susi. I’m a results-driven sales and marketing professional with a track record of creating strategic sales plans and executing marketing initiatives that drive growth. I excel at market research, lead generation, and leveraging both digital and traditional channels to boost brand visibility and revenue. I build lasting relationships by turning customer insights into tailored solutions, focusing on retention, and consistently exceeding targets. I’m a clear communicator who thrives in collaborative environments and I’m motivated by measurable results.…Hi, I’m Melissa Susi. I’m a results-driven sales and marketing professional with a track record of creating strategic sales plans and executing marketing initiatives that drive growth. I excel at market research, lead generation, and leveraging both digital and traditional channels to boost brand visibility and revenue. I build lasting relationships by turning customer insights into tailored solutions, focusing on retention, and consistently exceeding targets. I’m a clear communicator who thrives in collaborative environments and I’m motivated by measurable results.

Available to hire

Hi, I’m Melissa Susi. I’m a results-driven sales and marketing professional with a track record of creating strategic sales plans and executing marketing initiatives that drive growth. I excel at market research, lead generation, and leveraging both digital and traditional channels to boost brand visibility and revenue.
I build lasting relationships by turning customer insights into tailored solutions, focusing on retention, and consistently exceeding targets. I’m a clear communicator who thrives in collaborative environments and I’m motivated by measurable results.

Skills

Copywriting

Experience Level

Copywriting

Expert

Language

English

Advanced

Work Experience

Sales Agent at All Routes Logistics

January 1, 2024 - Present

Identified and pursued new business opportunities, providing tailored logistics solutions across transportation, warehousing, and freight forwarding. Built and maintained strong client relationships through a consultative sales approach, focusing on long-term partnerships. Led pricing negotiations to ensure competitiveness while preserving profitability. Monitored industry trends, regulations, and technological advancements to offer efficient, cost-effective solutions. Managed client relationships from lead generation through post-sales support, delivering a seamless, customer-focused experience.

Director at 8th Line Logistics

January 1, 2021 - January 1, 2024

Oversaw all operational aspects of the business, ensuring seamless daily operations and timely service delivery. Cultivated and nurtured long-term customer relationships by providing personalized logistics solutions and driving client satisfaction. Proactively identified and pursued new business opportunities, managing the complete client onboarding process. Led freight bid and rate negotiations, optimizing pricing structures for competitive advantage and profitability. Regularly traveled to meet new and existing clients, building partnerships and uncovering growth opportunities. Managed accounting responsibilities, including payables and receivables, ensuring accuracy and timely processing of financial transactions.

Operations Manager/HR at Olde York Potato Chips

January 1, 2014 - Present

Handled discrepancies related to shipping overages and shortages, resolving issues promptly to maintain customer satisfaction. Provided ongoing support and training to order desk teams on new procedures and system updates. Coordinated daily communications among sales, shipping, production, and carriers to ensure timely deliveries and avoid penalties. Investigated shipping penalties and supported the annual company audit. Managed payroll (weekly/biweekly) for full-time and temporary staff, ensuring accurate and timely processing. Organized company functions and team-building events, fostering a positive work environment. Led recruitment, including job postings, hiring, and onboarding; prepared job descriptions and maintained up-to-date handbooks. Negotiated freight rates and analyzed shipping costs to maintain competitive pricing and high-quality service. Managed daily shipping schedules, aligning sales with production, pickup, and delivery dates. Updated rate platforms and prepared fre

Claims/Glass Advisor at Desjardins Insurance

January 1, 2010 - January 1, 2014

Assisted clients with claims processing and policy guidance, ensuring accurate coverage determinations and timely resolutions. Communicated complex information clearly and delivered responsive service to maintain client trust and satisfaction.