Administrator at Best Practice People

Data entry; Responding to calls and emails; Ordering stationery and consumables; Managing trainee files, including verification and corrections; Preparing and sending trainee certificates; Posting certificates to trainees' addresses

Administrator Assistant at Premier Inn London Gatwick Airport, North Terminal

Data entry; Answering calls and emails; Checking and verifying all customers details and payments; GDPR daily checks; Creating and sending invoices to our 3rd parties and suppliers; Ordering stationery and consumables; Everyday banking and cash up; Assisting with employee’s personal files; Working and managing employee’s hours; Assisting and managing on site finance audit; Doing employees training whenever needed

Optical Assistant at Specsavers Opticians and Hearing Care Centre, Crawley

Identify and address customer needs; Schedule sight, contact lens, and hearing tests; Respond to phone calls and emails; Present offers and recommends suitable products; Maintain strong product and treatment knowledge; Guide customers to appropriate sections; Process payments; Copy and print documents and reports; Complete daily departmental checklist; Uphold departmental standards; Monitor daily targets; Advise on frame styling and fit; Measure frames for proper prescription fit; Attend training sessions and courses

Receptionist/Front of House Assistant at Hampton by Hilton London Gatwick Airport

Providing excellent customer services; Dealing with special requests from our customers; Answering and routing the phone calls to specific people; Working with Microsoft Office (Outlook, Excel, Word); Preparing bills and taking payments; Handling and counting the float; Sending invoices back to the agent; Check in and Check outs the guests; Work with Park and Fly Packages; Filling in Folders; Dealing with complaints and problems; Receiving parcels and posts

Kitchen Assistant at Godfrey’s Creperie

Providing good customer service; Maintaining the food hygiene and food quality; Doing everyday banking; Working with cash machine

Receptionist/Administrator at DeVere Venues Hartsfield Manor Hotel

Providing good customer services; Meeting and greeting the guests; Dealing with special requests from our customers; Dealing with bookings by phone and email; Answering and routing the phone calls to specific people; Working with Opera system; Working with Microsoft Office (Outlook, Excel, Word); Preparing bills and taking payments; Dealing with refunds; Sending invoices back to the agent; Doing everyday banking; Filling in Folders; Dealing with complaints and problems; Helping my colleagues when needed (Exclusive use – wedding)

Food and Beverage Assistant at Copthorne Hotel London Gatwick

Preparing the restaurant s, bars inside the hotel before and after (cleaning and tidy up); Assisting the guests; Making the teas and coffees and bringing the drinks for guests; Preparing the rooms for meetings and events

Office Administrator/HR Administrator at Trattoria Buongiorno, Italian Restaurant, Romania

Dairy restaurant management; Making the stock every week; Working with HR team (doing salaries, holidays forms); Maintaining the records of issue dates for all employees; Administrating the hours for payroll; Working with Sales Team (calculating the restaurant sales); Working with Micros Fidelio system; Data entry (freight invoices); Do the end of the month; Working with Outlook, Excel and Word

Quality and Safety Engineer at Italian Can Company, Romania

Designing and implementation of HACCP system (food safety system); Updating, expanding and changing the quality manual; Tracking and applying the procedures to design and implement HACCP system

Kitchen Assistant (Part-time) at Godfrey’s Creperie

Provide good customer service; maintain food hygiene and quality; daily banking; operate cash machine.

Office Administrator/HR Administrator at Trattoria Buongiorno, Romanian Restaurant

Dairy restaurant management; weekly stock; HR tasks (salaries, holidays forms); maintain records of issue dates for all employees; administering payroll hours; working with Sales Team (calculating restaurant sales); Micros Fidelio system; data entry (freight invoices); end-of-month tasks; MS Outlook, Excel and Word.

Optical Assistant at Specsavers Opticians and Hearcare Centre, Crawley

Assess customer needs, book appointments for sight tests and hear care tests, answer phones and emails, explain offers and products, assist customers in finding solutions, manage till payments, frame measurements and fittings, and support training.

Creperie Kitchen Assistant at Godfrey’s Creperie

Provide good customer service, maintain food hygiene and quality, handle cash and daily banking.

Office Administrator/HR Administrator at Trattoria Buongiorno, Romania

Restaurant administration, stock management, HR-related salaries and holiday forms, maintain employee records, payroll hours, assist Sales Team with calculating restaurant sales, data entry (freight invoices), end-of-month tasks, and use Outlook/Excel/Word.