Led standalone People Operations for a 75-employee scale-up; reduced admin workload by 60% through ATS implementation and workflow optimization. Managed 50+ tech hiring processes; contributed to employer branding, onboarding, and HR policy development across multiple tech teams.

Barista at 200 Degrees Coffee, Birmingham

August 1, 2024 - September 1, 2025

Worked in one of the UK's busiest coffee shops, serving 500+ customers per shift and producing 100+ drinks per hour during peak periods. Recognised by the cluster manager for exceptional customer service, latte art and transparency. Trained 2-3 new starters per month. Identified and improved kitchen/ops efficiency, reduced waste, and enhanced food presentation.

Social & Content Marketing Executive at Self-Employed / Freelance

August 1, 2024 - Present

Built and scaled a personal lifestyle and food content brand to 4.5k+ followers through on-camera confidence, organic growth, and trend-led video storytelling. Managed end-to-end content creation for hospitality and food brands, on-site content capture, daily social engagement, and monthly social analytics. Led influencer collaborations (e.g., @theflaneuse) and partnerships with brands like Oseyo; planned content using Notion; edited in CapCut/Canva for rapid turnarounds.

Private Chef / Content Creator at Self-Employed

August 1, 2025 - Present

Generated paid private chef opportunities within six months through content-led brand building and organic social growth. Produced behind-the-scenes food and lifestyle content across Instagram and TikTok, created bespoke vegan/healthy menus for events, and built content experiences that drove inquiries and brand growth; delivered behind-the-scenes and final plating content for retreats and corporate wellness events.