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I am a friendly, personable individual with excellent communication and interpersonal skills, allowing me to build strong relationships with both colleagues and clients alike. I am able to work calmly under pressure, particularly when tight deadlines need to be met, and I pride myself on completing work with meticulous attention to detail. With over five years' experience across varied industries, I have developed transferable administrative and project coordination skills that enable me to excel in admin/PA/Office Management roles. I am now eager to take on a new challenge and contribute to a dynamic team.…I am a friendly, personable individual with excellent communication and interpersonal skills, allowing me to build strong relationships with both colleagues and clients alike. I am able to work calmly under pressure, particularly when tight deadlines need to be met, and I pride myself on completing work with meticulous attention to detail. With over five years' experience across varied industries, I have developed transferable administrative and project coordination skills that enable me to excel in admin/PA/Office Management roles. I am now eager to take on a new challenge and contribute to a dynamic team.

Latisha Fraser

Project Manager, Content Producer, Social Media Manager, +2

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I am a friendly, personable individual with excellent communication and interpersonal skills, allowing me to build strong relationships with both colleagues and clients alike. I am able to work calmly under pressure, particularly when tight deadlines need to be met, and I pride myself on completing work with meticulous attention to detail. With over five years' experience across varied industries, I have developed transferable administrative and project coordination skills that enable me to excel in admin/PA/Office Management roles. I am now eager to take on a new challenge and contribute to a dynamic team.…I am a friendly, personable individual with excellent communication and interpersonal skills, allowing me to build strong relationships with both colleagues and clients alike. I am able to work calmly under pressure, particularly when tight deadlines need to be met, and I pride myself on completing work with meticulous attention to detail. With over five years' experience across varied industries, I have developed transferable administrative and project coordination skills that enable me to excel in admin/PA/Office Management roles. I am now eager to take on a new challenge and contribute to a dynamic team.

Available to hire

I am a friendly, personable individual with excellent communication and interpersonal skills, allowing me to build strong relationships with both colleagues and clients alike. I am able to work calmly under pressure, particularly when tight deadlines need to be met, and I pride myself on completing work with meticulous attention to detail.
With over five years’ experience across varied industries, I have developed transferable administrative and project coordination skills that enable me to excel in admin/PA/Office Management roles. I am now eager to take on a new challenge and contribute to a dynamic team.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Support Coordinator & Pharmacy Assistant at IBSA Pharma

March 24, 2024 - Present

First point of contact for patients, clinics, and healthcare professionals via phone and email; manages high volumes of enquiries with excellent customer service; coordinates orders between clinics, pharmacy, and logistics; assists with preparation, labeling, and dispensing of medications under pharmacist supervision; maintains accurate records on internal systems and CRM platforms; ensures GDPR compliance; resolves queries and escalates trends to management.

Administrator at Veolia Commercial Waste, St Albans

May 1, 2023 - January 31, 2024

Salesforce tasks/cases/contracts; highlight repeat missed customers; monitor accounts; handle complaints; run daily reports/audit checks; liaise with customers and manage complaints; provide/change schedule information; feedback to and manage drivers; monitor high-profile accounts to ensure services are completed.

Nursery Supervisor at Playschool Nursery, St Albans

July 1, 2022 - March 31, 2023

Supervising and caring for children; communicating with parents; keeping records and monitoring progress; contributing to team meetings and promoting development and learning.

Marketing Coordinator at HKEA Ltd

February 1, 2019 - March 31, 2021

Supported planning and execution of marketing campaigns across digital channels; managed social media platforms, content creation, captions, and audience engagement; tracked campaign performance and compiled basic reports on engagement, reach, and conversations; maintained brand consistency across communications; supported promotional activities, product launches, and events.

Chiropractic Assistant at Summit Chiropractic

September 1, 2019 - March 31, 2020

Answered phone calls, emails, and other correspondence; greeted visitors and clients; maintained and updated filing systems; scheduled appointments and events; assisted in budgeting and financial reporting; coordinated events.

Operations Manager at Blacksmiths Arms

November 1, 2021 - June 30, 2022

Managed daily operations, ensuring customer satisfaction and health & safety compliance; recruited, trained, and managed staff; scheduled shifts and supervised performance; monitored inventory, sourced supplies, and managed vendor relationships; developed and implemented marketing strategies to drive sales.

Administrative Assistant at Family Business

January 1, 2018 - August 31, 2019

Managed calendars and schedules; handled calls/emails; organized travel; conducted research; provided administrative support including filing and expense reports; liaised with staff and departments; provided personal support such as scheduling medical appointments and running errands.

Administrator at Veolia Commercial Waste

May 1, 2023 - January 31, 2024

Salesforce tasks/cases/contracts; highlight repeat missed customers; monitor accounts; handle complaints; run daily reports/audit checks; liaise with account managers; liaise with customers and deal with complaints; provide/change schedule information; feedback with and manage drivers; monitor high profile accounts (e.g., national companies) to ensure services are completed.

Supervisor at Playschool Nursery, St Albans

July 1, 2022 - March 31, 2023

Supervising and caring for children; communicating with parents; keeping records and monitoring progress; contributing to team meetings; promoting development and learning.

Operations Manager / Manager at Blacksmiths Arms

November 1, 2021 - June 30, 2022

Managing daily operations, ensuring customer satisfaction, and upholding health and safety regulations. Recruiting, training, and managing staff, scheduling shifts, and overseeing employee performance. Monitoring inventory levels, ordering supplies, and managing vendor relationships to ensure timely deliveries. Developing and implementing marketing strategies, such as promotions and events, to drive sales and increase revenue.

Administrative Assistant - Family Business at Family Business

January 1, 2018 - August 31, 2019

Managing the individual's calendar and schedule; handling phone calls/emails; organising travel arrangements; conducting research; providing administrative support, such as managing filing systems and expense reports; liaising with other staff members and departments; providing personal support, such as scheduling doctor's appointments or running personal errands.