REEMA MAMMAN

Greeted students, parents, and visitors, ensuring a positive and professional first impression. Answered phone calls and responded to email inquiries regarding programs, scheduling, and pricing. Coordinated student scheduling and class attendance for instructors. Managed ordering supplies for the office, ensuring adequate stock levels and timely delivery. Assisted with administrative tasks such as filing, data entry, and preparing reports. Processed tuition payments and issued receipts. Supported daily operations by consistently maintaining policies and providing administrative assistance.

Provided excellent customer service in a fast-paced environment. Demonstrated proficiency in Microsoft Office applications. Collaborated with other departments within the organization to coordinate activities related to travel planning. Handled complaints promptly while maintaining high levels of customer satisfaction. Developed and maintained strong relationships with customers to ensure repeat business.

Maintained files and filing, keeping sensitive information confidential. Managed student admissions processes, ensuring accurate record-keeping and timely communication. Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records. Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, and PowerPoint. Assisted with recruitment processes, including candidate sourcing and scheduling interviews for administrative roles. Managed internal communication channels, disseminating important information to all staff members. Proficiently utilized office management software to streamline daily administrative tasks and improve operational efficiency.