I am an experienced professional adept in office operations, administration, and customer service. I am self-motivated, organized, and a clear communicator with strong task prioritization and Microsoft Office proficiency. I thrive in fast-paced environments, support daily operations, and deliver reliable administrative assistance, helping teams maintain policies and deliver great service.

REEMA MAMMAN

I am an experienced professional adept in office operations, administration, and customer service. I am self-motivated, organized, and a clear communicator with strong task prioritization and Microsoft Office proficiency. I thrive in fast-paced environments, support daily operations, and deliver reliable administrative assistance, helping teams maintain policies and deliver great service.

Available to hire

I am an experienced professional adept in office operations, administration, and customer service. I am self-motivated, organized, and a clear communicator with strong task prioritization and Microsoft Office proficiency.

I thrive in fast-paced environments, support daily operations, and deliver reliable administrative assistance, helping teams maintain policies and deliver great service.

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Language

English
Fluent

Work Experience

Front Desk Associate at Mathnasium
February 1, 2024 - July 1, 2025
Greeted students, parents, and visitors, ensuring a positive and professional first impression. Answered phone calls and responded to email inquiries regarding programs, scheduling, and pricing. Coordinated student scheduling and class attendance for instructors. Managed ordering supplies for the office, ensuring adequate stock levels and timely delivery. Assisted with administrative tasks such as filing, data entry, and preparing reports. Processed tuition payments and issued receipts. Supported daily operations by consistently maintaining policies and providing administrative assistance.
Administrative Assistant at Christ The King Convent School
November 1, 2021 - November 1, 2023
Maintained files and filing, keeping sensitive information confidential. Managed student admissions processes, ensuring accurate record-keeping and timely communication. Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records. Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, and PowerPoint. Assisted with recruitment processes, including candidate sourcing and scheduling interviews for administrative roles. Managed internal communication channels, disseminating important information to all staff members. Proficiently utilized office management software to streamline daily administrative tasks and improve operational efficiency.
Data Entry Clerk at Wipro
November 1, 2021 - November 1, 2023
Provided excellent customer service in a fast-paced environment. Demonstrated proficiency in Microsoft Office applications. Collaborated with other departments within the organization to coordinate activities related to travel planning. Handled complaints promptly while maintaining high levels of customer satisfaction. Developed and maintained strong relationships with customers to ensure repeat business.
Customer Service Representative at UAS International Services Inc.
June 1, 2017 - July 1, 2019
Handled customer complaints and inquiries in a courteous and efficient manner. Provided exceptional customer service to ensure customer satisfaction. Maintained a high level of professionalism when dealing with difficult customers. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers. Managed incoming calls and inquiries for the contact center, providing excellent customer service. Provided comprehensive administrative support for leadership development activities and training.

Education

Diploma in Network and Cloud Administration at Metro College
August 1, 2024 - July 1, 2025
Bachelor of Technology in Electronics and Communications at Punjab Technical University, Jalandhar
January 11, 2030 - May 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Professional Services