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I'm Greg Albanese, a strategic, outcomes-driven professional specializing in quality engineering, supplier quality, and operations leadership. I design and lead cross-functional teams to solve complex problems, improve processes, and deliver reliable service. Inside every project I focus on root-cause analysis, data-driven decision making, and building collaborative, high-performing teams that surpass expectations. I bring hands-on experience in manufacturing, warehousing, and insurance claim operations to drive continuous improvement and exceptional customer experiences.…I'm Greg Albanese, a strategic, outcomes-driven professional specializing in quality engineering, supplier quality, and operations leadership. I design and lead cross-functional teams to solve complex problems, improve processes, and deliver reliable service. Inside every project I focus on root-cause analysis, data-driven decision making, and building collaborative, high-performing teams that surpass expectations. I bring hands-on experience in manufacturing, warehousing, and insurance claim operations to drive continuous improvement and exceptional customer experiences.

Greg Albanese

QA Engineer, Project Manager, Production Manager, +2

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I'm Greg Albanese, a strategic, outcomes-driven professional specializing in quality engineering, supplier quality, and operations leadership. I design and lead cross-functional teams to solve complex problems, improve processes, and deliver reliable service. Inside every project I focus on root-cause analysis, data-driven decision making, and building collaborative, high-performing teams that surpass expectations. I bring hands-on experience in manufacturing, warehousing, and insurance claim operations to drive continuous improvement and exceptional customer experiences.…I'm Greg Albanese, a strategic, outcomes-driven professional specializing in quality engineering, supplier quality, and operations leadership. I design and lead cross-functional teams to solve complex problems, improve processes, and deliver reliable service. Inside every project I focus on root-cause analysis, data-driven decision making, and building collaborative, high-performing teams that surpass expectations. I bring hands-on experience in manufacturing, warehousing, and insurance claim operations to drive continuous improvement and exceptional customer experiences.

Available to hire

I’m Greg Albanese, a strategic, outcomes-driven professional specializing in quality engineering, supplier quality, and operations leadership. I design and lead cross-functional teams to solve complex problems, improve processes, and deliver reliable service.

Inside every project I focus on root-cause analysis, data-driven decision making, and building collaborative, high-performing teams that surpass expectations. I bring hands-on experience in manufacturing, warehousing, and insurance claim operations to drive continuous improvement and exceptional customer experiences.

Skills

Leadership

Data Visualization

Experience Level

Leadership

Expert

Data Visualization

Expert

Language

English

Fluent

Work Experience

Senior Quality Engineer at Cardinal Health

January 1, 2023 - Present

Manage the full lifecycle of supplier quality, initiating and tracking Supplier Corrective Action Requests (SCARs), conducting targeted supplier audits to confirm adherence to QMS, ISO 13485, and FDA regulations; execute CAPA program with deep root-cause analysis and verification; support internal and external audits and drive 6S+Q on the production floor; analyze quality metrics for management decision-making.

Insurance Claims Adjuster at Self Employed

January 1, 2022 - Present

Examine liability for auto, property, and injuries; analyze information from multiple sources and consult with specialists; prepare and process claim reports and negotiate settlements; conduct on-scene investigations, capturing mileage, photos, sketches, and times; utilize Xactimate and internal estimating tools; train new employees.

Director of Warehouse Operations & Supply Chain at Rotella’s Italian Bakery, Inc.

January 1, 2012 - December 31, 2022

Led Quality, Food Safety, Production, Safety, and Document Control; co-conducted weekly audits (SQF, FDA regulations, HACCP, GMP, GDP) and managed recall readiness; oversaw inventory, batch/lot tracking, and third-party lab testing results; maintained compliance with HACCP and quality systems.

Facilities Management Systems Specialist Team Lead at West Corp. (Corporate Headquarters)

January 1, 2010 - December 31, 2012

Led quarterly leadership meetings; supervised Facility Management Network Operating Center (FMNOC) systems; oversaw security, power, HVAC, and 57 buildings; managed 24/7 scheduling and training for AMAG security, Archibus, Liebert Site Scan, Ibex, and Envision.

Network Controller at West Corp. (Corporate Headquarters)

January 1, 2009 - December 31, 2010

Adjusted staff and call allocations in real-time to optimize performance; monitored call volumes; evaluated performance using ACD and staffing statistics; prepared and distributed management reports.

Facilities Management Systems Specialist at West Corp. (Corporate Headquarters)

January 1, 2008 - December 31, 2009

Monitored FMNOC systems globally; managed security systems (AMAG SEI), Archibus, Liebert Site Scan, Ibex, and Envision for BaCtalk; supervised security, power, fire, and HVAC for 57 buildings and tracked datacenter temperature readings.