Available to hire
Hi, I’m Magreth Mapinda, a dynamic and results-driven professional with experience across retail, brand promotion, administration, and customer service. I excel at managing client relationships, driving brand visibility, and supporting business operations with a strong customer-focused approach.
I thrive in fast-paced environments where I can blend marketing, brand activation, and operations to deliver outstanding customer experiences and measurable results.
Skills
Experience Level
Expert
Expert
Language
English
Advanced
Swahili
Fluent
Work Experience
Administrative & Sales Support (Front Office) at Ndevu Furniture
April 1, 2024 - PresentProvided administrative support while maintaining accurate sales and office records. Handled cashiering, billing, and invoicing with high accuracy and accountability. Coordinated between customers, sales, accounts, and delivery teams to ensure smooth service delivery. Supported the sales team through client communication and order management.
Sales & Marketing Associate at Samsung
May 1, 2024 - March 31, 2025Developed and implemented marketing strategies to boost brand awareness and sales. Executed digital marketing campaigns across social media, email, and online platforms. Enhanced customer engagement through personalized product promotions and excellent service.
Marketing Associate at Amplify Marketing (TBL Campaigns)
January 1, 2024 - March 31, 2024Planned and executed brand activations for TBL beverage products. Increased product visibility and customer trials through impactful promotional events.
Customer Support Officer at Buyegi Adventures
July 1, 2023 - November 30, 2023Managed end-to-end customer support, including inquiries, travel bookings, and post-service follow-ups. Served as the primary point of contact, resolving client issues promptly and professionally. Provided detailed information on travel packages and itineraries to prospective and existing clients. Maintained strong client relationships to ensure high customer satisfaction.
Brand Manager at Manna Expedition
April 1, 2023 - June 30, 2023Managed brand positioning and promotional strategies for targeted campaigns. Increased customer engagement and improved service visibility.
Brand Ambassador at DMGAS Tanzania Ltd
February 1, 2023 - March 31, 2023Promoted Pads Paree & Mats products through direct customer engagement. Built brand awareness and strengthened customer relationships through product education.
Education
Bachelor of Business Administration (Marketing) at Mzumbe University, Morogoro
January 1, 2021 - December 31, 2024Advanced Certificate of Secondary Education (ACSE) at Jikomboe High School, Geita
January 1, 2019 - December 31, 2021Certificate of Secondary Education (CSE) at St. Theresa of the Child Jesus, Arusha
January 1, 2015 - December 31, 2018Qualifications
Industry Experience
Retail, Consumer Goods, Media & Entertainment, Professional Services, Travel & Hospitality
Skills
Experience Level
Expert
Expert
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