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I'm Charl du Toit, a Product & Delivery Director with 15+ years of experience delivering digital and transactional platforms across Australia, the USA, and Africa. I excel at end-to-end product leadership, platform re-architecture, and delivering high-impact initiatives across web, mobile, and cloud environments. I have led major platform rollouts, onboarding, identity verification, and monetisation efforts; I align product, engineering, and business partners to drive measurable outcomes for banks, telcos, insurers, retailers, and airlines. Based in Perth, I bring strong commercial acumen, stakeholder alignment, and a track record of scaling complex platforms.…I'm Charl du Toit, a Product & Delivery Director with 15+ years of experience delivering digital and transactional platforms across Australia, the USA, and Africa. I excel at end-to-end product leadership, platform re-architecture, and delivering high-impact initiatives across web, mobile, and cloud environments. I have led major platform rollouts, onboarding, identity verification, and monetisation efforts; I align product, engineering, and business partners to drive measurable outcomes for banks, telcos, insurers, retailers, and airlines. Based in Perth, I bring strong commercial acumen, stakeholder alignment, and a track record of scaling complex platforms.

Charl du Toit

Project Manager, Product Designer, Front-End Developer, +2

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I'm Charl du Toit, a Product & Delivery Director with 15+ years of experience delivering digital and transactional platforms across Australia, the USA, and Africa. I excel at end-to-end product leadership, platform re-architecture, and delivering high-impact initiatives across web, mobile, and cloud environments. I have led major platform rollouts, onboarding, identity verification, and monetisation efforts; I align product, engineering, and business partners to drive measurable outcomes for banks, telcos, insurers, retailers, and airlines. Based in Perth, I bring strong commercial acumen, stakeholder alignment, and a track record of scaling complex platforms.…I'm Charl du Toit, a Product & Delivery Director with 15+ years of experience delivering digital and transactional platforms across Australia, the USA, and Africa. I excel at end-to-end product leadership, platform re-architecture, and delivering high-impact initiatives across web, mobile, and cloud environments. I have led major platform rollouts, onboarding, identity verification, and monetisation efforts; I align product, engineering, and business partners to drive measurable outcomes for banks, telcos, insurers, retailers, and airlines. Based in Perth, I bring strong commercial acumen, stakeholder alignment, and a track record of scaling complex platforms.

Available to hire

I’m Charl du Toit, a Product & Delivery Director with 15+ years of experience delivering digital and transactional platforms across Australia, the USA, and Africa. I excel at end-to-end product leadership, platform re-architecture, and delivering high-impact initiatives across web, mobile, and cloud environments.

I have led major platform rollouts, onboarding, identity verification, and monetisation efforts; I align product, engineering, and business partners to drive measurable outcomes for banks, telcos, insurers, retailers, and airlines. Based in Perth, I bring strong commercial acumen, stakeholder alignment, and a track record of scaling complex platforms.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

Product & Delivery Director at Donnish

October 1, 2024 - August 1, 2025

Led product and end-to-end delivery for the Dr. Talk platform, ensuring continuity after XAM’s closure while delivering new features integrating monetisation, onboarding, authentication, and identity verification. Managed roadmaps, release planning, feature definition, sprint governance, and stakeholder alignment across developers, design, QA, founders, and commercial partners. Defined education channel monetisation, subscriptions, onboarding journeys, and implemented identity verification and authentication provider migration.

Delivery Director at XAM Consulting

January 1, 2022 - January 1, 2024

Led the delivery portfolio across multi-disciplinary squads for the largest enterprise account ($2-3M p/a), strengthening governance, delivery frameworks, and internal capability. Shaped roadmaps, proposals, and resourcing; oversaw technical modernisation including web/mobile transformation and HIPAA remediation; drove UI/UX modernisation and feature uplift.

Presales Solutions Consultant – Chat Commerce at Clickatell

January 1, 2019 - January 1, 2022

Established presales solutions function, delivering demos, PoCs, RFPs, and implementation plans for WhatsApp-based chat commerce across banking, insurance, telco, retail and airline sectors. Collaborated with Sales, Product and Engineering to shape solutions, influence roadmap, and ensure alignment. Led end-to-end solution discovery and delivery through to implementation; guided UX, requirements, architecture, and operational readiness.

Director: Enterprise Products (Product Manager → Director) at Clickatell

January 1, 2014 - January 1, 2019

Owned product strategy and execution for the Enterprise Transactional Platform, transforming from legacy system to scalable Core Cloud Platform. Scaled to 4M+ users and 116M transactions annually; onboarded seven of Nigeria’s top banks; launched USSD Builder; managed professional services; collaborated with Sales to align proposals and implementation strategy.

Lead Business Analyst at Clickatell

January 1, 2012 - January 1, 2014

Led business analysis, requirements definition, systems integration, and operational support for transactional platforms; delivered data-driven insights and dashboards to support product improvements, onboarding and client growth.

Senior Business Analyst (BI) at ComputaCenter

January 1, 2010 - January 1, 2012

Led a predictive analytics initiative for a major university; facilitated stakeholder workshops; defined strategic objectives and high-level requirements; delivered data-driven insights and solution roadmap.