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Hi, I’m Andrés Felipe Lacouture Castañeda. I’m a detail-oriented, multilingual professional with strong data entry, remote support, and organizational skills. I am currently completing the Google Data Analytics Professional Certificate and have experience delivering accurate results in fast-paced, remote customer service environments. I’m fluent in Spanish (native), English, and French, and I’m seeking an entry-level role in Sweden in a warehouse or remote setting with immediate availability from October 2025. I excel at data management, CRM usage, and clear communication with diverse teams. I’m excited to contribute to a supportive, efficient operations team in Sweden.…Hi, I’m Andrés Felipe Lacouture Castañeda. I’m a detail-oriented, multilingual professional with strong data entry, remote support, and organizational skills. I am currently completing the Google Data Analytics Professional Certificate and have experience delivering accurate results in fast-paced, remote customer service environments. I’m fluent in Spanish (native), English, and French, and I’m seeking an entry-level role in Sweden in a warehouse or remote setting with immediate availability from October 2025. I excel at data management, CRM usage, and clear communication with diverse teams. I’m excited to contribute to a supportive, efficient operations team in Sweden.

Andrés Felipe Lacouture Castañeda

Data Analyst, Data Scientist, Web Designer, +2

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Hi, I’m Andrés Felipe Lacouture Castañeda. I’m a detail-oriented, multilingual professional with strong data entry, remote support, and organizational skills. I am currently completing the Google Data Analytics Professional Certificate and have experience delivering accurate results in fast-paced, remote customer service environments. I’m fluent in Spanish (native), English, and French, and I’m seeking an entry-level role in Sweden in a warehouse or remote setting with immediate availability from October 2025. I excel at data management, CRM usage, and clear communication with diverse teams. I’m excited to contribute to a supportive, efficient operations team in Sweden.…Hi, I’m Andrés Felipe Lacouture Castañeda. I’m a detail-oriented, multilingual professional with strong data entry, remote support, and organizational skills. I am currently completing the Google Data Analytics Professional Certificate and have experience delivering accurate results in fast-paced, remote customer service environments. I’m fluent in Spanish (native), English, and French, and I’m seeking an entry-level role in Sweden in a warehouse or remote setting with immediate availability from October 2025. I excel at data management, CRM usage, and clear communication with diverse teams. I’m excited to contribute to a supportive, efficient operations team in Sweden.

Available to hire

Hi, I’m Andrés Felipe Lacouture Castañeda. I’m a detail-oriented, multilingual professional with strong data entry, remote support, and organizational skills. I am currently completing the Google Data Analytics Professional Certificate and have experience delivering accurate results in fast-paced, remote customer service environments. I’m fluent in Spanish (native), English, and French, and I’m seeking an entry-level role in Sweden in a warehouse or remote setting with immediate availability from October 2025.
I excel at data management, CRM usage, and clear communication with diverse teams. I’m excited to contribute to a supportive, efficient operations team in Sweden.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

French

Advanced

Work Experience

Data Entry Assistant / Intake Sales Coordinator at James Immigration Law

June 1, 2024 - May 31, 2025

Entered, verified, cleaned, and backed up client data across multiple platforms (Zoho CRM, HubSpot, Camp Legal). Ensured data consistency, integrity, and confidentiality in compliance with internal procedures. Used social media and CRM tools to support lead generation and client follow-up. Worked independently under deadlines while maintaining high accuracy and attention to detail.

Polyglot Technical Support Agent at Lorex

May 1, 2022 - September 30, 2022

Provided technical support in English, Spanish, and French for security systems (IP cameras, DVR/NVR, sensors). Conducted remote troubleshooting, created support tickets, and processed device replacements/refunds. Enhanced multilingual communication and technical problem-solving skills in a global environment.

Bilingual Customer Service Agent at Verizon

October 1, 2021 - February 28, 2022

Assisted customers with billing, network issues, plan changes, and app navigation. Acted as an interpreter between English and Spanish for international clients. Created support tickets and guided users through digital self-service platforms.

French Teacher at Alliance Française, La Sierra School, Jean Piaget Bilingual School

January 1, 2017 - December 31, 2023

Taught French to students aged 6–18, both in-person and online. Adapted lessons for virtual delivery and supported official DELF exam preparation. Developed strong planning, classroom management, and digital teaching competencies.

Waiter at Marinos Jr Express

September 1, 2015 - December 31, 2016

Delivered efficient customer service in a high-volume restaurant. Contributed to customer acquisition through word-of-mouth and social media promotion. Demonstrated reliability, punctuality, and teamwork in a fast-paced setting.

French Teacher at Alliance Française / La Sierra School / Jean Piaget Bilingual School

January 1, 2017 - December 31, 2023