I'm an adaptable, initiative-taking professional with several years of experience in customer service and people-facing roles. I've worked across multiple industries including retail, hospitality, and healthcare, which has allowed me to develop a wide variety of skills and experience in different environments.

Keeleigh Watts

I'm an adaptable, initiative-taking professional with several years of experience in customer service and people-facing roles. I've worked across multiple industries including retail, hospitality, and healthcare, which has allowed me to develop a wide variety of skills and experience in different environments.

Available to hire

I’m an adaptable, initiative-taking professional with several years of experience in customer service and people-facing roles.

I’ve worked across multiple industries including retail, hospitality, and healthcare, which has allowed me to develop a wide variety of skills and experience in different environments.

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Skills

Experience Level

Expert

Work Experience

Office Manager at Robiquity
October 1, 2025 - Present
Managing office operations and serving as the primary contact for internal and external communications. Organising travel and accommodation for employees and clients. Overseeing expense approvals and team budgets. Implementing policies and enforcing current ones. Coordinating events inside and outside the office.
Assistant Producer at Cloud Imperium Games
September 1, 2024 - July 1, 2025
Strike Team Assistant Producer working on Squadron 42, overseeing various chapters and working closely with the Level Design Team to support delivering project goals within milestone plans. Identifying, communicating and resolving risks and changes that may prevent deadlines. Project management, including task tracking, reporting and planning short- and long-term goals. Delivering reports on progress and tracking development plans. Team management during meetings, including scrums and production meetings. Supporting cross-team collaboration by taking notes, following up action points, and chasing outcomes and deadlines. Working with directors to facilitate feedback and ensure tasks are entered into Jira and triaged to the correct teams.
Work Place Coordinator at Cloud Imperium Games
January 1, 2022 - September 1, 2024
Overseeing the office supplies and facilities day-to-day requirements, ensuring stock orders are completed and received daily. Maintaining budget trackers and recording spending. Providing administrative support to the Studio Experience Team and senior members of staff. Handling visitor travel, accommodation, and in-office requirements. Collaboration with the Workplace Experience Manager on coordinating facilities and staff services.
Receptionist at The Ivy
October 1, 2021 - January 1, 2022
Organising seating guests, greeting and escorting them. Communicating with managers and colleagues to ensure smooth operation each day. Assisting with general enquiries and special requests, ensuring a professional telephone manner and the highest value customer service.
Senior Health Care Assistant at The Priory
July 1, 2021 - September 1, 2021
Allocated duties to team members at the start and throughout each day. Developed knowledge of various mental health issues and provided support and training for new staff. Motivated service users to engage in treatment and remain positive throughout their program.
Health Care Assistant at The Priory
May 1, 2020 - July 1, 2021
Supported service users and staff within the care environment, contributing to treatment programs and daily activities.
Senior Host & Events Assistant at Alston Bar & Beef
September 1, 2019 - March 1, 2020
Organising seating and arrangements for each dining service with OpenTable. Attending to guests throughout their experience and handling requests. Managing deposits for large parties and ensuring private rooms were prepared for events. Booking musical acts and entertainment.
Bar Team Member at Manchester Arena
February 1, 2018 - September 1, 2018
Serving high volumes of customers during large events. Cash handling, restocking, maintaining hygiene and cleanliness of units.
Team Leader at Gullivers World
September 1, 2015 - February 1, 2018
Developed and maintained excellent customer service skills. Assisted Area Manager in leading teams across units. Ensured units were stocked and hygiene standards maintained. Handled enquiries and complaints, and performed cash reconciliation across the area.

Education

BA(Hons), Media & Performance at University of Salford
September 1, 2016 - July 1, 2020
A Level, Law/Psychology/Media Studies at Barrow Hall College
September 1, 2014 - July 1, 2016
GCSE at Great Sankey High School
September 1, 2009 - July 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Media & Entertainment, Retail, Healthcare, Professional Services