Work Experience
Creative Pro at Apple Inc.
September 1, 2017 - PresentFosters a learning environment for customers in the store through classes, workshops, discussions, and activities. Contributed to a Forum team delivering 91% of scheduled sessions. Leads with an energetic, positive approach for peers and customers. Participated in People Operations Planner Career Experience (Aug 2021–Jan 2022) and Training In-Store Career Experience (Mar 2024–Jul 2024). Apple Certified Technician from time spent working as a Genius in the Genius Bar.
Intern at Hofstra University Capital Case Innocence Project
September 1, 2023 - May 1, 2024Assisted in capital court cases analyzing evidence and constructing reports and presentations for lawyers. Presented self-made visual presentations for lawyers from Arizona, California, and Texas. Conducted lexical, semantic, and syntactical analyses on interview material and legal documents.
User Services Specialist at Portland Public Library
September 1, 2015 - May 1, 2016Taught computer software-based classes for the public and conducted one-on-one tutoring sessions for patrons’ laptop, tablet, phone, software, and other issues. Trained in public computing, youth services (teen and children), bookmobile, and front desk/lending, including section-specific activities, phone usage, online catalog operations, and opening/closing procedures.
Education
Bachelor of Arts in History at University of Southern Maine
January 1, 2011 - January 1, 2014Master of Linguistics in Forensic Linguistics at Hofstra University
August 1, 2022 - May 1, 2024Qualifications
Apple Certified Technician
January 11, 2030 - February 2, 2026Industry Experience
Education, Media & Entertainment, Non-Profit Organization, Retail, Software & Internet
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