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Hi, I’m Tom Linley, an IT account director and team leader based in Manchester, UK. Over the past five and a half years at Bechtle I’ve hit KPI targets and sharpened my communication and objection-handling skills through cold calls and customer meetings. I currently lead a team of ten, supporting their career development with weekly catch-ups and ongoing one-to-one guidance. Before Bechtle I travelled the world for four years, working in bars across different countries. That experience gave me a strong hospitality mindset and a deep appreciation for great service, which I bring to every client interaction.…Hi, I’m Tom Linley, an IT account director and team leader based in Manchester, UK. Over the past five and a half years at Bechtle I’ve hit KPI targets and sharpened my communication and objection-handling skills through cold calls and customer meetings. I currently lead a team of ten, supporting their career development with weekly catch-ups and ongoing one-to-one guidance. Before Bechtle I travelled the world for four years, working in bars across different countries. That experience gave me a strong hospitality mindset and a deep appreciation for great service, which I bring to every client interaction.

Tom Linley

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Hi, I’m Tom Linley, an IT account director and team leader based in Manchester, UK. Over the past five and a half years at Bechtle I’ve hit KPI targets and sharpened my communication and objection-handling skills through cold calls and customer meetings. I currently lead a team of ten, supporting their career development with weekly catch-ups and ongoing one-to-one guidance. Before Bechtle I travelled the world for four years, working in bars across different countries. That experience gave me a strong hospitality mindset and a deep appreciation for great service, which I bring to every client interaction.…Hi, I’m Tom Linley, an IT account director and team leader based in Manchester, UK. Over the past five and a half years at Bechtle I’ve hit KPI targets and sharpened my communication and objection-handling skills through cold calls and customer meetings. I currently lead a team of ten, supporting their career development with weekly catch-ups and ongoing one-to-one guidance. Before Bechtle I travelled the world for four years, working in bars across different countries. That experience gave me a strong hospitality mindset and a deep appreciation for great service, which I bring to every client interaction.

Available to hire

Hi, I’m Tom Linley, an IT account director and team leader based in Manchester, UK. Over the past five and a half years at Bechtle I’ve hit KPI targets and sharpened my communication and objection-handling skills through cold calls and customer meetings. I currently lead a team of ten, supporting their career development with weekly catch-ups and ongoing one-to-one guidance.

Before Bechtle I travelled the world for four years, working in bars across different countries. That experience gave me a strong hospitality mindset and a deep appreciation for great service, which I bring to every client interaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Account Director and Team Leader at Bechtle

October 1, 2020 - Present

Managing a portfolio of 40 accounts (5,000–10,000 IT users) and personally acquiring them; prospecting for enterprise-level clients; delivering comprehensive IT solutions across end-user computing, managed services, professional services, security, hybrid infrastructure, cloud, and Microsoft licensing. Leading a team of five with weekly catch-ups, coaching for career development, and driving revenue growth. Key projects include migration to Azure for a major enterprise with hub-and-spoke architecture, implementing a 24/7 managed service with disaster recovery and threat detection, and creating a Microsoft-stack CRM for improved tracking and BI insights. Sales performance highlights include multi-year targets and achievements (2021: £105,368; 2022: £183,658; 2023: £205,674; 2024: £225,345 so far).

Duty Manager at Fort Street Union

January 1, 2018 - November 1, 2018

Cash handling and stock takes with budgets; training and managing staff; repair and maintenance to the venue; day-to-day running of the business.

Business Sales Support at Virgin Media Business

January 1, 2015 - June 1, 2016

Dealing with large network design requests; objection handling; sourcing stock and managing budget; customer presentations; meeting KPIs and targets; supporting account managers.