Hi, I’m Melanie Moss, a versatile strategist and storyteller currently based in Málaga, Spain. Since emigrating from Australia in 2023, I’ve navigated complex bureaucracy to build a diverse portfolio spanning branding, estate planning, events, media, and digital storytelling. I thrive at the intersection of creativity and governance, delivering clear, human-centered solutions across multiple time zones and regulatory environments. I love blending technology with people-focused communication, leading remote teams, and shaping customer journeys that feel warm and genuine. I’m passionate about equality, neurodiversity, and lifelong learning, and I bring curiosity, empathy, and practical problem-solving to every collaboration.…

Melanie Moss

Hi, I’m Melanie Moss, a versatile strategist and storyteller currently based in Málaga, Spain. Since emigrating from Australia in 2023, I’ve navigated complex bureaucracy to build a diverse portfolio spanning branding, estate planning, events, media, and digital storytelling. I thrive at the intersection of creativity and governance, delivering clear, human-centered solutions across multiple time zones and regulatory environments. I love blending technology with people-focused communication, leading remote teams, and shaping customer journeys that feel warm and genuine. I’m passionate about equality, neurodiversity, and lifelong learning, and I bring curiosity, empathy, and practical problem-solving to every collaboration.…

Available to hire

Hi, I’m Melanie Moss, a versatile strategist and storyteller currently based in Málaga, Spain. Since emigrating from Australia in 2023, I’ve navigated complex bureaucracy to build a diverse portfolio spanning branding, estate planning, events, media, and digital storytelling. I thrive at the intersection of creativity and governance, delivering clear, human-centered solutions across multiple time zones and regulatory environments.

I love blending technology with people-focused communication, leading remote teams, and shaping customer journeys that feel warm and genuine. I’m passionate about equality, neurodiversity, and lifelong learning, and I bring curiosity, empathy, and practical problem-solving to every collaboration.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Content Creator / Photographer / Speaker at We Dreamed of Spain
May 1, 2025 - Present
Built a digital storytelling platform documenting life and travel in Spain and Europe; integrated AI tools to aid design and storytelling; grew to ~20,000 monthly views within four months; strategically engaged expat communities and created surveys to capture email leads; produced multilingual media and itineraries; engaged audiences across Instagram, Facebook, Reddit, Discord, LinkedIn.
Director at Hoxton Capital Management (Australia) Pty Ltd / Hoxton Wealth Australia
August 1, 2021 - Present
Director on the Board; AFSL license 402217; oversee financial health, KPIs and governance; attend quarterly Compliance Committee meetings; maintain CPD registers and risk registers; collaborate with global leadership on strategy.
Australian Estate Planning Specialist at Hoxton Capital Management (Australia) Pty Ltd / Hoxton Wealth Australia
April 1, 2023 - September 1, 2025
Led development, launch and expansion of the estate planning division (Wills, Enduring Power of Attorney, Enduring Power of Guardianship); developed processes, pricing models, automated workflows; worked with global advisors to convert leads into clients; drafted client resources and marketing materials; ensured AFSL compliance.
Director / Licensee at Cellar By Sea Pty Ltd – Cellar By Sea (CBS)
January 1, 2019 - November 1, 2023
Founded Australia’s first alcohol-on-water licensed delivery service; navigated multi-agency approvals (Liquor & Gaming NSW, AMSA, ILGA, NSW Police); managed finance, operations, buying/selling, warehousing, staffing and marketing; created brand identity and integrated GPS/maritime delivery tech; recruited and trained a multi-skilled team; license subsequently cancelled in 2023 due to Covid.
Founder / Director at Melanie Moss Events
January 1, 2008 - January 1, 2023
Produced large-scale live events and activations in creative and corporate sectors; created a fashion parade format adopted by The Park Hyatt Hotel; led Avalon on the Green community festival, achieving significant profit and engaging 2,000+ attendees; secured sponsorships, managed budgets and volunteers, and delivered high-profile events.
Hush Communications PR & Media Manager at Hush Communications
January 1, 2003 - January 1, 2008
Directed national PR campaigns and media launches for high-profile fashion and lifestyle brands; delivered media training and styling sessions; built and maintained industry relationships; managed fashion week events; progressed from intern to PR & Media Manager.
Senior Lecturer, Fashion Media & Communications, Sales and Business at FBI Fashion College
January 1, 2005 - January 1, 2008
Authored course material for Australia’s leading fashion college; taught Recruitment & HR, Fashion PR, Marketing, Customer Service & Sales and Events Management; mentored students and supported live media projects; well-regarded instructor.
Fashion Recruiter at Leighton Clark Consulting
January 1, 2000 - January 1, 2003
Began as junior office manager and rose to senior recruiter; built a broad network across fashion and corporate roles; created job descriptions and onboarding materials; managed hiring pipelines and candidate relationships.
Customer Service at American Express
January 1, 1999 - January 1, 2000
Handled inbound/outbound calls; evaluated credit ratings; managed identity documents and data entry; communicated negative outcomes with empathy.
PR & Media Manager at Hush Communications
January 1, 2003 - December 31, 2008
Directed national PR campaigns for high-profile fashion and lifestyle brands; delivered media training and styling sessions; built journalist relationships; led Australian Fashion Week events and campaigns.
Customer Service at American Express Call Centre
January 1, 1999 - December 31, 2000
Handled inbound/outbound calls, assessed financial details, managed sensitive identity documents, and maintained customer relations through empathy and clear communication.
Content Creator / Photographer / Speaker at We Dreamed of Spain (wedreamedofspain)
May 1, 2025 - Present
Built a digital storytelling platform across Instagram and Facebook documenting life in Spain and Europe; integrated AI tools to enhance design and storytelling; grew to 20,000 monthly views within four months; created surveys and multilingual media; engaged expat communities and built a loyal audience.
Call Centre Customer Service at American Express
January 1, 1999 - December 31, 2000
Inbound/outbound calls for credit card applications; verified financial data and managed sensitive client information; delivered messaging empathetically.

Education

Bachelor of Public Relations, Business & Communications at University of Western Sydney
January 11, 2030 - February 2, 2026
Coxswain Grade 3 Certificate, Commercial Vessel Operator at Sea School International
January 1, 2021 - February 2, 2026
RSA/Licensee Certificate Responsible Service of Alcohol & Bar Management at RSA / Licensee
January 1, 2020 - February 2, 2026
Bachelor of Public Relations, Business & Communications at University of Western Sydney
January 11, 2030 - February 5, 2026
Bachelor of Public Relations, Business & Communications at University of Western Sydney
January 11, 2030 - February 5, 2026
Coxswain Grade 3 Certificate, Commercial Vessel Operator at Sea School International
January 1, 2021 - February 5, 2026
Bachelor of Public Relations, Business & Communications at University of Western Sydney
January 11, 2030 - February 5, 2026
Coxswain Grade 3 Certificate, Commercial Vessel Operator at Sea School International
January 1, 2021 - February 5, 2026

Qualifications

Coxswain Grade 3 Certificate, Commercial Vessel Operator
January 1, 2021 - February 2, 2026
RSA/Licensee Certificate Responsible Service of Alcohol & Bar Management
January 1, 2020 - February 2, 2026
Coxswain Grade 3 Certificate, Commercial Vessel Operator
January 1, 2021 - February 5, 2026
Responsible Service of Alcohol & Bar Management (RSA/Licensee Certificate)
January 1, 2020 - February 5, 2026
RSA/Licensee Certificate Responsible Service of Alcohol & Bar Management
January 1, 2020 - February 5, 2026
Responsible Service of Alcohol & Bar Management
January 1, 2020 - February 5, 2026
Coxswain Grade 3 Certificate, Commercial Vessel Operator
January 1, 2021 - February 5, 2026
Responsible Service of Alcohol (RSA) & Bar Management
January 1, 2020 - February 5, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Retail, Travel & Hospitality, Real Estate & Construction, Other

Skills

Experience Level