Monique Stallings

Purchasing Administrator at East Coast Metal Distributors

Processed sales tickets into purchase orders for all branch managers and sales reps at 50 locations. Monitored production with demand planners to maintain accurate inventory. Assisted Accounts Payable with price variances between purchase orders and invoices. Supported Purchasing Manager with inventory, sales and shortages reports for HVAC equipment, supplies and tools.

Account Executive at Shift 4 Payments

Sold Point of Sale systems and credit card terminals nationwide to business owners needing merchant services. Assisted customers with service or billing issues.

Customer Service Representative at Toshiba Global Commerce Solutions

Assisted sales reps with booking, changing or cancellation of sales orders for major retailers. Created and monitored hold reports for weekly team meetings. Processed returns for direct and business partner vendors. Created and updated hold reports to prevent revenue distribution. Worked with Oracle system.

Customer Service Representative at NCJUA

Assisted customers with policy changes and billing issues. Data entry to convert policies into new database system for issuance and endorsements.

Customer Service Team Lead at PetPartners, Inc.

Sold and serviced insurance policies for dogs. Handled all claim issues with veterinarians to ensure proper reimbursement. Motivated team to stay focused on sales and servicing clients.

Office Manager/Sales at Trapp Insurance Group

Sold and serviced personal and commercial insurance products; managed office maintenance and daily walk-ins; processed policy changes and payments; ordered office supplies; distributed mail; performed bank deposits.

Commercial Insurance Specialist at Nationwide

Focused on increasing production through Nationwide and Excess Surplus Lines; Retained clients at renewal through On Your Side Reviews; did in-field marketing to sell agricultural, general liability, property, inland marine, workers compensation, auto or umbrella policies.

Agent at Coast to Coast Insurance Solutions

Independent agency quoting commercial and personal insurance through various markets; set appointments to market, sell and bind policies; serviced accounts and processed amendments and payments online; opened Raleigh branch to expand production.