Ard Lawrence Wilkinson

Built and dismantled stages for live events and productions. Set up, tested, and broke down lighting, audio, and video equipment. Ran and secured cables, truss, stands, and power connections safely. Assisted production managers, lighting designers, and audio engineers during load-ins and load-outs. Conducted basic equipment checks to ensure proper operation. Maintained a clean, organized, and safe work environment under tight timelines. Captured production and event photography for company documentation and promotional use.

Supervised daily operations and employee workflows to meet productivity targets. Tracked employee movement and job completion using multiple software platforms. Coached and trained employees to improve performance and safety compliance. Organized distribution of productivity devices and vehicles required for daily operations. Conducted inspections to ensure quality and policy adherence. Maintained accurate tracking spreadsheets and operational reports.

Completed residential and commercial service calls to resolve equipment issues. Updated customer accounts and maintained accurate service records. Responded to customer inquiries and escalated issues when needed. Followed up with customers to ensure satisfaction and issue resolution.