Worked on UI/UX design projects with a focus on user-friendly interfaces, responsive layouts, and functional user flows, supported by hands-on proficiency in core design and productivity tools. (Portfolio referenced via Behance link in resume.)

Brand Representative / Strategist at Qi Group of Company

Acted as a key link between the company and customers by providing support, recommendations, and practical solutions. Promoted and sold products/services while building strong customer relationships. Collected feedback and market insights to guide business decisions, developed and implemented strategies to improve sales performance and customer satisfaction, analyzed challenges and identified opportunities, and collaborated with team members to achieve targets and long-term goals.

Sales Representative / Cashier at Upright Supermarket

Assist customers in locating and selecting products. Provide product information and recommendations to boost sales. Ensure shelves are properly stocked, arranged, and labeled. Promote offers and upsell products to increase revenue. Maintain a clean and organized sales area. Build and maintain good customer relationships for repeat business. Greet customers and process purchases quickly and accurately. Operate the cash register, POS system, and handle cash/card transactions.

Cafe Attendant at Shammah Cyber Cafe

Operate and maintain computer systems for customers. Assist users with internet browsing, printing, scanning, and typing services. Handle stock-taking and manage cafe supplies (papers, ink, accessories, etc.). Provide customer service by attending to clients’ needs and ensuring a smooth experience. Process payments, issue receipts, and keep accurate daily sales records. Perform basic troubleshooting of software, hardware, and internet connectivity issues. Monitor computer usage to ensure compliance with cafe rules. Keep the workspace clean, organized, and user-friendly. Strategize to improve efficiency and customer satisfaction. Promote cafe services and upsell additional products.

Attendant at Shammah Cyber Cafe

Operated and maintained computer systems for customers, assisting with internet browsing, printing, scanning, and typing services. Managed stock-taking and café supplies, ensured customer service quality, and processed payments while issuing receipts and maintaining daily sales records. Performed basic troubleshooting for software, hardware, and internet connectivity issues, monitored computer usage for compliance with café rules, and kept the workspace clean and organized. Strategized to improve efficiency and customer satisfaction, and promoted café services and upsold add-on products (e.g., printing, data sales, accessories).

Cafe Attendant at Shammah Cyber Cafe

Operate and maintain computer systems for customers. Assist users with internet browsing, printing, scanning, and typing services. Handle stock-taking and manage cafe supplies. Provide customer service by attending to clients’ needs and ensuring a smooth experience. Process payments, issue receipts, and keep accurate daily sales records. Perform basic troubleshooting of software, hardware, and internet connectivity issues. Monitor computer usage to ensure compliance with cafe rules. Keep the workspace clean, organized, and user-friendly. Strategize to improve efficiency and customer satisfaction. Promote cafe services and upsell additional products (e.g., printing, data sales, accessories).