Natalina Carvalho

Client advisory, travel coordination and bookings; customer communication and follow-up

Guest Relations, Front Office and Night Auditor at easyHotel Lisbon

Guest relations, front office operations and night audit procedures; ensured guest satisfaction and operational efficiency.

English Teacher (Business and General English) at Various International Companies

Delivered business and general English training across corporate contexts (banking, energy, hospitality, corporate services & retail).

Freelance Production Assistant at South West Productions, Krypton, Arizona, Garage, etc.

Supported production and art direction teams; coordinated logistics and creative execution.

Company Representative / Sales at South West Productions

Represented the company in client interactions; supported sales activities and client relationships.

Legal Secretary at Antonio Frutuoso de Melo & Associados

Administrative and secretarial support in a legal environment; documentation management and handling confidential information.

Public Relations Assistant at Presidência do Conselho de Ministros

Supported public relations and institutional communication activities; assisted with coordination of official communications and events.

Head Teacher / Office Manager at Live English Institute Chiado

Managed academic coordination and daily office operations; English instruction and administrative oversight.

Travel Consultant at ICLIGO

Client advisory, travel coordination and bookings

Customer and Technical Support at Teleperformance Portugal

Customer and technical support via phone and email; Finance back-office administration: payment verification, order validation and secure payment links; CRM case management and data accuracy; Compliance with cybersecurity, data protection and internal procedures (GDPR); KPI-driven environment with positive performance evaluations

Guest Relations, Front Office and Night Auditor at Easy Hotel Lisbon

Guest relations, front office and night audit; ensured guest satisfaction and smooth operations

Company Representative / Sales at Southwest Productions

Represented the company in client interactions; supported sales activities and client relationships

Legal Secretary at António Frutuoso de Melo & Associados

Administrative and secretarial support in a legal environment; documentation management and handling of confidential information