I am a self-motivated, strategic and result-driven Business Analyst with 6+ years of broad-based experience in business operations, account management, client relations and new business development. I am also a detail-oriented visionary and creative thinker with strong analytical skills adept at conceptualizing solutions that align advanced analysis with business strategy to meet objectives within acceptable levels of risk. I possess excellent communication skills, a strong work ethic, and a solid sense of leadership with a track record of academic and professional accomplishments. I work well with people from diverse backgrounds while upholding team values, and I am seeking a position at this company to utilize the professional skills I have gained.

Lindiwe Mzobe

I am a self-motivated, strategic and result-driven Business Analyst with 6+ years of broad-based experience in business operations, account management, client relations and new business development. I am also a detail-oriented visionary and creative thinker with strong analytical skills adept at conceptualizing solutions that align advanced analysis with business strategy to meet objectives within acceptable levels of risk. I possess excellent communication skills, a strong work ethic, and a solid sense of leadership with a track record of academic and professional accomplishments. I work well with people from diverse backgrounds while upholding team values, and I am seeking a position at this company to utilize the professional skills I have gained.

Available to hire

I am a self-motivated, strategic and result-driven Business Analyst with 6+ years of broad-based experience in business operations, account management, client relations and new business development.

I am also a detail-oriented visionary and creative thinker with strong analytical skills adept at conceptualizing solutions that align advanced analysis with business strategy to meet objectives within acceptable levels of risk. I possess excellent communication skills, a strong work ethic, and a solid sense of leadership with a track record of academic and professional accomplishments. I work well with people from diverse backgrounds while upholding team values, and I am seeking a position at this company to utilize the professional skills I have gained.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced

Work Experience

Specialist: Continued Business Improvement at Office Of the Valuer General
October 1, 2024 - Present
Elicit, analyse, and prioritize business requirements; develop detailed FRS/NFRS; collaborate with cross-functional teams to build and optimize process models using Microsoft Visio; plan, execute, and document UAT; perform user access reviews and quarterly compliance reporting; continuous monitoring of information security; review improvement plans, continuity, and disaster plans; facilitate in developing business cases and Terms of Reference; review and refine Enterprise Architecture (EA) models using ARIS; support IT security policy enforcement and governance; research and evaluate business processes and emerging IT technologies to identify opportunities for automation, digital transformation, and modernization.
Junior Business Analyst at SITA
July 1, 2024 - August 31, 2024
Analyse and elicit business needs; assess opportunities for automation; map and present as-is and to-be processes; conduct data analysis on requirements; support other tasks as needed to fulfill departmental objectives.
Business Analyst at Green Office
October 1, 2022 - June 30, 2024
Elicit requirements from clients; document as-is and to-be processes; design schematics with MS Visio and Heflo; develop specifications for sales and finance; refine workflows and processes in Laserfiche; coordinate with internal/external stakeholders; manage project scope and QA/testing; optimize internal processes with Laserfiche; support PM efforts with Smartsheet; produce user manuals and end-user training; provide ongoing support and troubleshoot user queries; drive operational efficiency.
Jr. Systems Analyst at Department of Health, ICT, KwaZulu-Natal
January 1, 2020 - September 30, 2022
Improve and develop information systems; identify problems and recommend solutions; develop business cases for improvements; create data integration documentation; collect and integrate provincial data; draft system specifications and development instructions; liaise with stakeholders to validate requirements; research and resolve client-raised issues; participate in planning and testing; perform SQL queries, stored procedures, and table creation; design and develop new systems; support ICT governance policies and frameworks; monitor SLA with suppliers.

Education

Advanced Diploma in Information and Communication at Durban University of Technology (DUT)
January 1, 2020 - February 3, 2026
National Diploma: ICT in Business Analysis at Durban University of Technology (DUT)
January 1, 2017 - January 1, 2019
National Senior Certificate at Zwelibanzi High School
January 1, 2016 - January 1, 2016

Qualifications

Introduction to Project Management with PRINCE2
January 11, 2030 - February 3, 2026
Diploma in Microsoft Power BI for Beginners
January 11, 2030 - February 3, 2026

Industry Experience

Government, Healthcare, Software & Internet, Professional Services, Education

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

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