Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I'm Elge O. Dela Cruz, a bilingual Virtual Assistant and Social Media Manager with a strong background in administrative support, production supervision, and operations management. I enjoy turning complexity into clear, organized processes and using Mandarin language instruction and quality assurance experience to enhance communication and outcomes. I've led cross-functional teams in manufacturing, events, hospitality, education, and real estate, and I thrive on collaborating to deliver excellent results. I’m passionate about creating engaging digital content, optimizing workflows, and driving success in dynamic environments.…Hi, I'm Elge O. Dela Cruz, a bilingual Virtual Assistant and Social Media Manager with a strong background in administrative support, production supervision, and operations management. I enjoy turning complexity into clear, organized processes and using Mandarin language instruction and quality assurance experience to enhance communication and outcomes. I've led cross-functional teams in manufacturing, events, hospitality, education, and real estate, and I thrive on collaborating to deliver excellent results. I’m passionate about creating engaging digital content, optimizing workflows, and driving success in dynamic environments.

Elge O. Dela Cruz

Social Media Manager, Content Creator, Project Manager, +2





Hi, I'm Elge O. Dela Cruz, a bilingual Virtual Assistant and Social Media Manager with a strong background in administrative support, production supervision, and operations management. I enjoy turning complexity into clear, organized processes and using Mandarin language instruction and quality assurance experience to enhance communication and outcomes. I've led cross-functional teams in manufacturing, events, hospitality, education, and real estate, and I thrive on collaborating to deliver excellent results. I’m passionate about creating engaging digital content, optimizing workflows, and driving success in dynamic environments.…Hi, I'm Elge O. Dela Cruz, a bilingual Virtual Assistant and Social Media Manager with a strong background in administrative support, production supervision, and operations management. I enjoy turning complexity into clear, organized processes and using Mandarin language instruction and quality assurance experience to enhance communication and outcomes. I've led cross-functional teams in manufacturing, events, hospitality, education, and real estate, and I thrive on collaborating to deliver excellent results. I’m passionate about creating engaging digital content, optimizing workflows, and driving success in dynamic environments.

Available to hire

Hi, I’m Elge O. Dela Cruz, a bilingual Virtual Assistant and Social Media Manager with a strong background in administrative support, production supervision, and operations management. I enjoy turning complexity into clear, organized processes and using Mandarin language instruction and quality assurance experience to enhance communication and outcomes.

I’ve led cross-functional teams in manufacturing, events, hospitality, education, and real estate, and I thrive on collaborating to deliver excellent results. I’m passionate about creating engaging digital content, optimizing workflows, and driving success in dynamic environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

Social Media Manager Intern at John Graves Productions

January 1, 2026 - Present

Assisted in creating and scheduling engaging content across social media platforms to increase brand visibility and engagement. Monitored social media metrics, analyzed performance data, and prepared reports to support strategy improvements. Supported social media campaigns, including content creation, community management, and influencer collaborations.

Mandarin Language Quality Assurance Reviewer at Lippert on SRO

November 1, 2025 - January 31, 2026

Reviewed and evaluated Mandarin audio, transcripts, and translations to ensure accuracy, clarity, and adherence to guidelines. Performed high-quality Mandarin transcription, proofreading, and content verification for audio and video materials. Identified linguistic, grammatical, and contextual errors; provided corrective feedback and ensured compliance with style guides. Utilized QA tools and software to track, document, and report quality metrics and maintain consistency.

General Manager at Fluvion Real Estate Development Inc.

October 1, 2024 - February 1, 2025

Directed overall operations, ensuring exceptional visitor experiences and efficient daily operations. Led and developed cross-functional teams across guest services, operations, facilities, and administration. Managed budgets, revenue streams, and cost controls to maximize profitability and financial performance. Ensured compliance with safety regulations, local laws, permits, and risk management standards. Drove strategic initiatives, partnerships, and continuous improvements to increase visitation, satisfaction, and operational efficiency.

Medical Virtual Assistant at Veteran’s Benefits Evaluation

September 1, 2024 - October 1, 2024

Assess and verify Veterans’ eligibility for medical and benefit programs. Assist with applications, documentation, and claims processes. Maintain accurate client records and case updates. Coordinate with VA offices, medical providers, and support services. Provide guidance on healthcare and benefits while ensuring compliance.

Online Mandarin Teacher at Georgia International Academy

October 1, 2020 - December 1, 2020

Delivered engaging online Mandarin instruction to students of varying proficiency levels using virtual learning platforms. Developed and adapted lesson plans aligned with curriculum standards, learning objectives, and student needs. Utilized digital teaching tools, multimedia resources, and assessment methods to support language acquisition. Monitored student progress, provided feedback, and adjusted instruction to improve speaking, listening, reading, and writing skills. Maintained effective virtual classroom management and clear communication with students and parents.

Operations Manager at J & R Events Place & Resort

January 1, 2018 - August 1, 2024

Led daily resort and event venue operations, delivering seamless execution for high-volume weddings and large-scale events. Managed cross-functional teams across events, banquets, hospitality, facilities, and guest services to support peak-volume schedules. Oversaw end-to-end event operations including timelines, room turns, vendor coordination, and on-site logistics. Ensured compliance with safety regulations, health codes, alcohol licensing, and risk management standards. Monitored operational KPIs, budgets, and service metrics; implemented process improvements to increase efficiency and guest satisfaction.

Operations Manager at Glocarl Plasticraft

October 1, 2010 - February 1, 2012

Directed end-to-end manufacturing operations to achieve production, quality, cost, and delivery objectives. Managed production planning and labor optimization to improve operational efficiency. Analyzed KPIs, throughput, scrap, and downtime; drove corrective and preventive actions. Ensured compliance with safety, quality, and regulatory standards. Led continuous improvement initiatives to reduce costs and improve performance.

Production Supervisor at Glocarl Plasticraft

January 1, 2009 - October 1, 2010

Supervised daily manufacturing operations to meet production targets, quality standards, and safety requirements. Led, scheduled, and trained production teams; optimized labor utilization and workforce performance. Monitored KPIs such as productivity, downtime, scrap, and efficiency; implemented corrective actions. Enforced safety regulations, SOPs, and quality control processes. Collaborated cross-functionally with maintenance, quality, and engineering to support continuous improvement and lean manufacturing initiatives.

Administrative Assistant/ Lay Out Artist at Glocarl Plasticraft

November 1, 2006 - January 1, 2009

Organized document files; performed administrative tasks; graphic design work including notebook designs and office forms; supported marketing and sales initiatives.