I bring over 25 years of senior HR experience with deep expertise in talent management, learning, and content development, working with Global MNCs. In recent years, from2022, I have complemented this background with AI and LLM certifications and hands-on work in AI prompt engineering, adoption training, and remote human-in-the-loop AI projects. My practical experience includes audio and video annotation, data labeling, bilingual translation, content evaluation, and quality alignment. I specialize in translating AI concepts into scalable, real-world workflows for cross-functional teams.

Sophia Rick

I bring over 25 years of senior HR experience with deep expertise in talent management, learning, and content development, working with Global MNCs. In recent years, from2022, I have complemented this background with AI and LLM certifications and hands-on work in AI prompt engineering, adoption training, and remote human-in-the-loop AI projects. My practical experience includes audio and video annotation, data labeling, bilingual translation, content evaluation, and quality alignment. I specialize in translating AI concepts into scalable, real-world workflows for cross-functional teams.

Available to hire

I bring over 25 years of senior HR experience with deep expertise in talent management, learning, and content development, working with Global MNCs. In recent years, from2022, I have complemented this background with AI and LLM certifications and hands-on work in AI prompt engineering, adoption training, and remote human-in-the-loop AI projects. My practical experience includes audio and video annotation, data labeling, bilingual translation, content evaluation, and quality alignment. I specialize in translating AI concepts into scalable, real-world workflows for cross-functional teams.

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Language

English
Fluent
Hindi
Fluent

Work Experience

Manager, HR at TNT Express Worldwide
December 1, 1994 - September 30, 2002
Led HR operations for a global logistics and express services unit in the UAE, driving strategy, policy development, and performance management across the region. Implemented staffing plans, governance, and cost-control initiatives; collaborated with audits to ensure compliance; built workforce planning and HR data capabilities to support business decisions.
Associate Vice President, HR at Accenture BPO Services
December 1, 2003 - March 31, 2006
Directed HR operations for a large BPO portfolio across India and ASPAC, shaping strategic HR initiatives, leadership development, talent management, and cost optimization. Partnered with business heads to align people plans with growth objectives and drove embedding of HR policies across regions.
Associate Vice President, HR at 3 Global Services
March 1, 2006 - July 31, 2007
Led HR strategy and operations for a multinational IT services organization, focusing on performance management, talent development, payroll, and statutory compliance. Implemented workforce planning and leadership programs to support rapid growth and cross-border operations.
Associate Vice President, HR at Wipro BPO Solutions
July 1, 2007 - May 31, 2009
Managed HR leadership for BPO services, aligning recruitment, compensation, and employee relations with business goals. Drove process improvements, talent mobility, and engagement initiatives during a period of organizational change.
Vice President HR at WNS Global Services
May 1, 2009 - December 31, 2011
Spearheaded HR strategy for a global service provider, leading talent management, performance systems, and organizational development across multiple geographies including US, UK, Canada, and Asia. Implemented workforce planning and engagement programs to support growth and retention.
Vice President CHRO at Cyprus - Media Consulting Pvt Ltd
January 1, 2012 - April 30, 2017
Executive HR leader responsible for strategic HR operations across multiple locations, aligning people processes with business strategy and driving transformation initiatives, talent development, and policy governance.
Chief Human Resources Officer at Trimax IT Infrastructure Services
April 1, 2018 - January 31, 2020
Led global HR strategy and operations, standardizing policies, driving leadership development, succession planning, and HRIS/automation initiatives. Implemented end-to-end HR infrastructure, cost optimization, and cross-region governance to support growth across 18+ entities.
Manager, HR at TNT Express Worldwide
January 1, 1995 - September 1, 2002
Logistics & Express operations, HR leadership, policy implementation and GCC-wide staffing; built workforce planning, performance management, and employee relations across UAE.
Vice President CHRO at Cyprus Media Consulting Pvt Ltd
January 1, 2012 - April 1, 2017
HRM Services across multiple locations; led HR policies, compliance, and employee relations; global stakeholder engagement.
Associate Vice President, HR at Solutions IT
May 1, 2017 - May 1, 2019
Strategic HR partner; recruitment, performance, and employee development; cross-border HR operations across India, US, Canada, UK.
Associate Vice President, HR at Global Services IT
June 1, 2019 - October 1, 2020
HR leadership for global service delivery; talent management, policy design, and HRMS implementation.
Associate Vice President, HR at Accenture BPO Services
November 1, 2020 - February 1, 2023
HR consulting and business partnering for ITES; organization culture, capability development, and executive coaching.
Vice President, CHRO – HR at Trimax IT Infrastructure Services
April 1, 2018 - January 31, 2020
Led strategic HR operations for global entity with 18K employees and 50+ entities; HR automation, policy design, and cost efficiencies.
CHRO Consultant at ITES / FMCG / MEDIA (Independent)
January 1, 2022 - January 1, 2024
Executive coaching, policy deployment, employer branding, leadership development, and global team management.

Education

BA Economics (Hons) at University of Mumbai
January 1, 1992 - December 31, 1992
MA Economics (Hons) at University of Mumbai
January 1, 1994 - December 31, 1994
Master of HRM at Sharjah University, UAE
January 1, 1995 - December 31, 1995
Executive MBA (HR) at ISBM India
January 1, 2012 - January 1, 2012
Management Series at Harvard Business Series India
January 1, 2011 - January 1, 2011
Bachelor of Arts (Hons) Economics at University of Mumbai
January 11, 2030 - February 3, 2026
Master of Arts (Hons) Economics at University of Mumbai
January 11, 2030 - February 3, 2026
Master of Human Resource Management at Sharjah University, UAE
January 11, 2030 - January 1, 2002
Harvard Business Series (Management Series) at Harvard Business Series India
January 1, 2011 - February 3, 2026
Executive MBA (HR) at ISBM India
January 1, 2012 - February 3, 2026
RPL: Advanced Diploma in Human Resource Management – Specialization Human Resources at Queensland, Australia
January 11, 2030 - January 1, 2015
Bachelor of Arts (Hons) Economics at University of Mumbai
January 11, 2030 - February 3, 2026
Master of Arts (Hons) Economics at University of Mumbai
January 11, 2030 - February 3, 2026
Master of Human Resource Management at Sharjah University, UAE
January 11, 2030 - January 1, 2002
Management Series at Harvard Business Series India
January 1, 2011 - February 3, 2026
Executive MBA (HR) at ISBM India
January 1, 2012 - February 3, 2026
Certified Human Resources Manager at V-Skills (Govt. of India Initiative)
January 1, 2012 - February 3, 2026
Certified Human Resources Staffing Manager at V-Skills (Govt. of India Initiative)
January 1, 2012 - February 3, 2026
Certified Compensation and Benefits Manager at V-Skills (Govt. of India Initiative)
January 1, 2012 - February 3, 2026
Certified Performance Appraisal Manager at V-Skills (Govt. of India Initiative)
January 1, 2012 - February 3, 2026
RPL Advanced Diploma in Human Resource Management – Specialization Human Resources at Queensland, Australia
January 11, 2030 - January 1, 2015

Qualifications

Certified Human Resources Manager
January 1, 2012 - February 3, 2026
Certified HR Staffing Manager
January 1, 2012 - February 3, 2026
Certified Compensation and Benefits Manager
January 1, 2012 - February 3, 2026
Certified Performance Appraisal Manager
January 1, 2012 - February 3, 2026
Advanced Diploma in Human Resource Management (RPL)
January 1, 2015 - February 3, 2026
Certified Human Resources Manager (V-Skills)
January 1, 2012 - February 3, 2026
Certified Staffing Manager (V-Skills)
January 1, 2012 - February 3, 2026
Certified Compensation and Benefits Manager (V-Skills)
January 1, 2012 - February 3, 2026
Certified Performance Appraisal Manager (V-Skills)
January 1, 2012 - February 3, 2026
RPL: Advanced Diploma in Human Resource Management – Specialization in HR
January 11, 2030 - January 1, 2015
Harvard Management Series
January 1, 2011 - February 3, 2026
Certified Human Resources Manager
January 1, 2012 - February 3, 2026
Certified Human Resources Staffing Manager
January 1, 2012 - February 3, 2026
Certified Compensation and Benefits Manager
January 1, 2012 - February 3, 2026
Certified Performance Appraisal Manager
January 1, 2012 - February 3, 2026
RPL Advanced Diploma in Human Resource Management – Specialization Human Resources
January 11, 2030 - January 1, 2015

Industry Experience

Media & Entertainment, Professional Services, Software & Internet, Transportation & Logistics, Education, Other