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Hi, I’m Behnaz Behdad, a detail-oriented Virtual Assistant based in Schiedam, Netherlands. I excel at turning high-volume conversations into clear, trackable pipelines, researching and qualifying B2B leads, organizing referral partner lists, and running disciplined follow-up workflows in spreadsheets or lightweight CRMs. I communicate confidently in English with professional audiences and support LinkedIn activity and basic campaign administration, while continually improving templates, SOPs, and the day-to-day system that keeps outreach consistent and effective. I’m committed to preventing slips through the cracks, proactively following up, and coordinating cross-functional efforts to keep stakeholders informed and projects on track. I enjoy refining processes and templates and am motivated by turning messy data into actionable insights that drive growth.…Hi, I’m Behnaz Behdad, a detail-oriented Virtual Assistant based in Schiedam, Netherlands. I excel at turning high-volume conversations into clear, trackable pipelines, researching and qualifying B2B leads, organizing referral partner lists, and running disciplined follow-up workflows in spreadsheets or lightweight CRMs. I communicate confidently in English with professional audiences and support LinkedIn activity and basic campaign administration, while continually improving templates, SOPs, and the day-to-day system that keeps outreach consistent and effective. I’m committed to preventing slips through the cracks, proactively following up, and coordinating cross-functional efforts to keep stakeholders informed and projects on track. I enjoy refining processes and templates and am motivated by turning messy data into actionable insights that drive growth.

Behnaz Behdad

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Hi, I’m Behnaz Behdad, a detail-oriented Virtual Assistant based in Schiedam, Netherlands. I excel at turning high-volume conversations into clear, trackable pipelines, researching and qualifying B2B leads, organizing referral partner lists, and running disciplined follow-up workflows in spreadsheets or lightweight CRMs. I communicate confidently in English with professional audiences and support LinkedIn activity and basic campaign administration, while continually improving templates, SOPs, and the day-to-day system that keeps outreach consistent and effective. I’m committed to preventing slips through the cracks, proactively following up, and coordinating cross-functional efforts to keep stakeholders informed and projects on track. I enjoy refining processes and templates and am motivated by turning messy data into actionable insights that drive growth.…Hi, I’m Behnaz Behdad, a detail-oriented Virtual Assistant based in Schiedam, Netherlands. I excel at turning high-volume conversations into clear, trackable pipelines, researching and qualifying B2B leads, organizing referral partner lists, and running disciplined follow-up workflows in spreadsheets or lightweight CRMs. I communicate confidently in English with professional audiences and support LinkedIn activity and basic campaign administration, while continually improving templates, SOPs, and the day-to-day system that keeps outreach consistent and effective. I’m committed to preventing slips through the cracks, proactively following up, and coordinating cross-functional efforts to keep stakeholders informed and projects on track. I enjoy refining processes and templates and am motivated by turning messy data into actionable insights that drive growth.

Available to hire

Hi, I’m Behnaz Behdad, a detail-oriented Virtual Assistant based in Schiedam, Netherlands. I excel at turning high-volume conversations into clear, trackable pipelines, researching and qualifying B2B leads, organizing referral partner lists, and running disciplined follow-up workflows in spreadsheets or lightweight CRMs. I communicate confidently in English with professional audiences and support LinkedIn activity and basic campaign administration, while continually improving templates, SOPs, and the day-to-day system that keeps outreach consistent and effective.

I’m committed to preventing slips through the cracks, proactively following up, and coordinating cross-functional efforts to keep stakeholders informed and projects on track. I enjoy refining processes and templates and am motivated by turning messy data into actionable insights that drive growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Sales Assistant (Cashier) at NewYorker

April 1, 2025 - Present

Process high-volume POS transactions (exchanges and refunds) with accuracy and adherence to store procedures; maintain transaction and product data accuracy; support daily store operations (receiving deliveries, stockroom organization, shelf replenishment); resolve customer questions and transaction issues during peak hours and escalate complex cases as needed; perform routine admin tasks using internal tools (price checks, product lookups).

Intern - Consumer Market Insight at Unilever

September 1, 2024 - February 28, 2025

Produced recurring performance updates for cross-functional stakeholders across 10+ EU markets, ensuring data accuracy and clear action points. Coordinated monthly reporting timelines and inputs across teams, improving on-time delivery and consistency of updates.

Intern - Sales Operations at Zeekr B.V.

January 1, 2024 - August 31, 2024

Supported the Customer Service team with accurate order status and delivery pipeline updates using Excel, Power BI, and SQL. Flagged inventory/logistics constraints early and coordinated with teams to manage expectations and delivery promises.

Events & Operations Planner at Danadel Co.

January 1, 2021 - December 31, 2023

Managed inbound and outbound customer communication via WhatsApp, chat, email, and phone with professional tone and timely follow-ups. Qualified customer needs (event type, timing, group size, preferences) and scheduled calls to confirm details and finalize bookings. Maintained accurate customer records in an internal CRM and coordinated small-to-medium events end-to-end, resolving issues on the day.

Sales & Supply Chain Coordinator at Amixe Saze Co.

January 1, 2018 - December 31, 2021

Managed end-to-end customer orders from intake through shipment and delivery follow-up; prepared and corrected shipping and billing documents; acted as primary contact for delivery issues, tracking to closure; maintained customer records in a CRM; handled complaints and delays end-to-end with cross-functional coordination.

Consumer Market Insight Intern at Unilever

September 1, 2024 - February 28, 2025

Produced recurring performance updates for cross-functional stakeholders across 10+ EU markets; coordinated monthly reporting timelines and inputs; improved on-time delivery and consistency of updates.

Sales Operations Intern at Zeekr B.V.

January 1, 2024 - August 31, 2024

Supported the Customer Service team with accurate order status and delivery pipeline updates using Excel/Power BI/SQL; flagged inventory/logistics constraints early and coordinated with teams to manage expectations and delivery promises.