I'm a Product Designer with 12+ years’ experience solving complex user and business challenges across mobile, tablet, and desktop in B2C and B2B environments. I've worked extensively on data-heavy systems, dashboards, and end-to-end workflows, collaborating closely with stakeholders to align user needs with business vision. My experience spans UX/UI design, research, prototyping, branding, and design systems. I focus on creating intuitive, scalable solutions that deliver measurable impact for both users and business outcomes.

Gwen Tugushi

I'm a Product Designer with 12+ years’ experience solving complex user and business challenges across mobile, tablet, and desktop in B2C and B2B environments. I've worked extensively on data-heavy systems, dashboards, and end-to-end workflows, collaborating closely with stakeholders to align user needs with business vision. My experience spans UX/UI design, research, prototyping, branding, and design systems. I focus on creating intuitive, scalable solutions that deliver measurable impact for both users and business outcomes.

Available to hire

I’m a Product Designer with 12+ years’ experience solving complex user and business challenges across mobile, tablet, and desktop in B2C and B2B environments.

I’ve worked extensively on data-heavy systems, dashboards, and end-to-end workflows, collaborating closely with stakeholders to align user needs with business vision. My experience spans UX/UI design, research, prototyping, branding, and design systems. I focus on creating intuitive, scalable solutions that deliver measurable impact for both users and business outcomes.

See more

Language

English
Fluent
Georgian
Fluent
Russian
Advanced

Work Experience

Senior UX/UI Product Designer at Sedex
November 1, 2022 - February 1, 2025
At Sedex, a global platform helping businesses manage ethical and environmental risks, I redesigned the B2B dashboard to improve usability and data clarity, streamlined client onboarding, designed the “My Accounts” area to simplify settings and payments, led the integration of Stripe, and helped shape the overall dashboard vision.
Lead UX/UI Product Designer at BT
January 1, 2020 - November 1, 2022
Led projects across the BT Business app and online services, including Wi-Fi and 4G device setup, speed tests, and app homepage flows. Redesigned the online contract renewal journey, shifting users from phone to digital channels, reducing costs and improving adoption. Delivered UX research, usability testing, and consistent, user-centred designs across mobile, tablet, and web.

Education

BA (Hons) Graphic Design at London Metropolitan University
January 1, 2010 - January 1, 2013
Foundation Year in Art Media and Design at London Metropolitan University
January 1, 2009 - January 1, 2010

Qualifications

AI in Practice: Applying AI
January 11, 2030 - January 1, 2025
AI in Practice: Applying AI
January 11, 2030 - January 1, 2025

Industry Experience

Software & Internet, Professional Services, Media & Entertainment