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I am a digitally skilled and highly adaptable professional with experience supporting global teams, managing client communication, and executing administrative and customer-facing tasks with precision. I thrive in fast-paced environments and continuously seek ways to boost productivity and customer satisfaction using AI tools like ChatGPT, Notion, and Canva. I am a reliable problem-solver who delivers measurable improvements in response times and workflow efficiency, and I aim to contribute to high-performing remote teams with strong cross-cultural communication, time management, and data-driven decision making.…I am a digitally skilled and highly adaptable professional with experience supporting global teams, managing client communication, and executing administrative and customer-facing tasks with precision. I thrive in fast-paced environments and continuously seek ways to boost productivity and customer satisfaction using AI tools like ChatGPT, Notion, and Canva. I am a reliable problem-solver who delivers measurable improvements in response times and workflow efficiency, and I aim to contribute to high-performing remote teams with strong cross-cultural communication, time management, and data-driven decision making.

YVUSUMBOM CHONGWAIN

Data Analyst, Data Scientist, Web Developer, +2

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I am a digitally skilled and highly adaptable professional with experience supporting global teams, managing client communication, and executing administrative and customer-facing tasks with precision. I thrive in fast-paced environments and continuously seek ways to boost productivity and customer satisfaction using AI tools like ChatGPT, Notion, and Canva. I am a reliable problem-solver who delivers measurable improvements in response times and workflow efficiency, and I aim to contribute to high-performing remote teams with strong cross-cultural communication, time management, and data-driven decision making.…I am a digitally skilled and highly adaptable professional with experience supporting global teams, managing client communication, and executing administrative and customer-facing tasks with precision. I thrive in fast-paced environments and continuously seek ways to boost productivity and customer satisfaction using AI tools like ChatGPT, Notion, and Canva. I am a reliable problem-solver who delivers measurable improvements in response times and workflow efficiency, and I aim to contribute to high-performing remote teams with strong cross-cultural communication, time management, and data-driven decision making.

Available to hire

I am a digitally skilled and highly adaptable professional with experience supporting global teams, managing client communication, and executing administrative and customer-facing tasks with precision. I thrive in fast-paced environments and continuously seek ways to boost productivity and customer satisfaction using AI tools like ChatGPT, Notion, and Canva.

I am a reliable problem-solver who delivers measurable improvements in response times and workflow efficiency, and I aim to contribute to high-performing remote teams with strong cross-cultural communication, time management, and data-driven decision making.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

French

Advanced

Work Experience

Data Entry Clerk at Freelance

January 1, 2016 - Present

Supported daily operations by managing calendars and scheduling 20-30 weekly meetings, improving coordination efficiency by 25%. Prepared weekly operational reports and organized digital files, increasing team efficiency by 15-20%. Streamlined onboarding using Notion documentation, reducing onboarding time by 30% and improving new-hire productivity. Assisted with customer and internal communications, reducing unresolved queries by 10-12%. Consistently on-time for tasks and deadlines.

Junior Database Administrator & Data Entry Clerk at SONACAM

March 1, 2023 - December 1, 2025

Managed and maintained databases supporting member registration, works documentation, and royalty distribution, improving data retrieval efficiency by 30% and ensuring 99% data availability. Performed routine database tasks (backups, restoration testing, indexing, performance monitoring), reducing downtime risk by 40% and ensuring data reliability. Updated metadata on artists, songs, ownership splits, and usage reports, increasing rights data accuracy by 45% and reducing royalty disputes. Supported processing and verification of royalty distribution data from partners, improving reconciliation turnaround by 25%. Assisted rights holders with data-related queries, resolving over 90% of issues within standard timelines. Implemented data security policies and monitoring to reduce unauthorized access incidents by 50%.

Digital Marketer & Content Creator at CREATIV GROUPE

January 1, 2021 - December 1, 2022

Developed and executed digital marketing strategies increasing brand visibility by 45% and audience engagement by 35%; managed multi-platform social media, Canva/Adobe content, and paid campaigns; improved ROI by 18%.

Administrative & Customer Experience Assistant at CITIBIZ AGROPASTORAL COOPERATIVE SOCIETY

October 1, 2019 - December 1, 2020

Managed calendars and scheduling 20-30 weekly meetings; prepared weekly reports; streamlined onboarding with Notion; improved customer communications; maintained 100% on-time task completion.