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Hi, I’m Laizah Alia, a virtual assistant with experience in legal administration, customer service, and lead generation. I excel at organizing schedules, drafting documents, and managing client communications to ensure smooth operations. I’m tech-savvy, detail-oriented, and comfortable working independently or with a team. I bring strong communication and problem-solving skills to deliver reliable admin support and add value to your business.…Hi, I’m Laizah Alia, a virtual assistant with experience in legal administration, customer service, and lead generation. I excel at organizing schedules, drafting documents, and managing client communications to ensure smooth operations. I’m tech-savvy, detail-oriented, and comfortable working independently or with a team. I bring strong communication and problem-solving skills to deliver reliable admin support and add value to your business.

Laizah Alia

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Hi, I’m Laizah Alia, a virtual assistant with experience in legal administration, customer service, and lead generation. I excel at organizing schedules, drafting documents, and managing client communications to ensure smooth operations. I’m tech-savvy, detail-oriented, and comfortable working independently or with a team. I bring strong communication and problem-solving skills to deliver reliable admin support and add value to your business.…Hi, I’m Laizah Alia, a virtual assistant with experience in legal administration, customer service, and lead generation. I excel at organizing schedules, drafting documents, and managing client communications to ensure smooth operations. I’m tech-savvy, detail-oriented, and comfortable working independently or with a team. I bring strong communication and problem-solving skills to deliver reliable admin support and add value to your business.

Available to hire

Hi, I’m Laizah Alia, a virtual assistant with experience in legal administration, customer service, and lead generation. I excel at organizing schedules, drafting documents, and managing client communications to ensure smooth operations.

I’m tech-savvy, detail-oriented, and comfortable working independently or with a team. I bring strong communication and problem-solving skills to deliver reliable admin support and add value to your business.

Skills

Copywriting

CRM

Experience Level

Copywriting

Expert

CRM

Intermediate

Work Experience

Legal Assistant / Case Manager at Bar Khodarian Law Firm

January 1, 2023 - December 31, 2025

Interviewed clients, managed insurance claims (including SR-1 and SR-19 filings), coordinated with insurance adjusters, drafted legal documents and filed cases, processed repair orders and purchase agreements, submitted civil case cover sheets to defendants, and managed legal calendars, court schedules, and critical deadlines.

Cold Caller at CCG

January 1, 2021 - December 31, 2022

Executed outbound calls (100/day) using CRM, scheduling appointments with 30% conversion rate. Followed up on missed/cancelled appointments, responded to emails, and maintained accurate CRM records.

Customer Service Representative at T-Mobile

January 1, 2020 - December 31, 2021

Collaborated with cross-functional teams, including marketing, product, and digital support, to resolve customer issues and ensure seamless service delivery, enhancing overall customer experience and satisfaction.