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I am Ana Pamela Roca, a Virtual and Administrative Assistant with over 10 years of experience supporting executives, managers and multidisciplinary teams. I excel in coordinating administrative tasks, calendar and email management, CRM administration, reporting and streamlining processes. I thrive in remote and international settings, am highly organized, detail-oriented, and proactive, always focused on delivering results and providing top-notch client support.…I am Ana Pamela Roca, a Virtual and Administrative Assistant with over 10 years of experience supporting executives, managers and multidisciplinary teams. I excel in coordinating administrative tasks, calendar and email management, CRM administration, reporting and streamlining processes. I thrive in remote and international settings, am highly organized, detail-oriented, and proactive, always focused on delivering results and providing top-notch client support.

Ana Pamela Roca

Project Manager, Designer, Graphic Designer, +6

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I am Ana Pamela Roca, a Virtual and Administrative Assistant with over 10 years of experience supporting executives, managers and multidisciplinary teams. I excel in coordinating administrative tasks, calendar and email management, CRM administration, reporting and streamlining processes. I thrive in remote and international settings, am highly organized, detail-oriented, and proactive, always focused on delivering results and providing top-notch client support.…I am Ana Pamela Roca, a Virtual and Administrative Assistant with over 10 years of experience supporting executives, managers and multidisciplinary teams. I excel in coordinating administrative tasks, calendar and email management, CRM administration, reporting and streamlining processes. I thrive in remote and international settings, am highly organized, detail-oriented, and proactive, always focused on delivering results and providing top-notch client support.

Available to hire

I am Ana Pamela Roca, a Virtual and Administrative Assistant with over 10 years of experience supporting executives, managers and multidisciplinary teams. I excel in coordinating administrative tasks, calendar and email management, CRM administration, reporting and streamlining processes.

I thrive in remote and international settings, am highly organized, detail-oriented, and proactive, always focused on delivering results and providing top-notch client support.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Project Manager & Marketing Specialist at Gelpiu

January 1, 2020 - Present

Administrative and operational support for TaaS (Technology as a Service) projects. Calendar management, task tracking and deliverables follow-up. Process optimization for billing, collections and customer service. CRM management, workflow automation and database administration. Preparation of executive reports and performance dashboards. Client communication and administrative support. Training and onboarding of new team members.

Project Manager y Marketing Specialist at Gelpiu

January 1, 2020 - Present

Head of Marketing, Digital Marketing & PR at Asociación Escolar Alemana

January 1, 2014 - January 1, 2020

Administrative coordination of institutional campaigns and events. Internal and external communications management. Organization of international events and training programs. Database management, surveys and performance reports.

Head of Marketing & Sales at Citylab

January 1, 2013 - January 1, 2014

Executive and administrative support to the commercial department. Client follow-up, reporting and internal process control. Coordination between sales and operational teams.

Project Director at Agencia de Publicidad y Eventos Marketing and Service C.A.

January 1, 2012 - January 1, 2018

End-to-end project coordination for events and marketing campaigns. Budget control, contracts and supplier management. Scheduling, logistics coordination and resource management. Direct client communication and post-project follow-up.