Maria M Gogia

Provided administrative support across multiple departments in a fast-paced remote environment. Managed scheduling, client queries, and email responses for US-based teams. Handled high-volume client accounts across time zones, built structured internal workflows for follow-ups, operations, and documentation. Served as the core bridge between clients and internal teams to ensure smooth daily execution. Maintained accurate client records and correspondence using spreadsheets and CRMs.

Supported remote client management for diverse accounts across Canada and the U.S., ensuring timely communication and issue resolution. Managed scheduling, email responses, and CRM data entry; built and refined workflows for follow-ups and cross-functional collaboration. Maintained high-volume client relations and delivered accurate reporting across time zones.

Ran a solo e-commerce business: sourced products, created listings, managed orders, and customer queries. Communicated with buyers with professional messages and resolved conflicts. Tracked inventory and sales using spreadsheets and optimized listings to boost visibility.