Available to hire
Hi, I’m Maria M Gogia. I’m a detail-oriented and resilient operations and client support professional with 5+ years of experience across e-commerce, logistics, and remote client management. I thrive in fast-paced, international environments and I recently led remote scheduling, documentation, and high-volume client accounts across North America. I’m quick to adapt, committed to delivering excellence, and ready for the next challenge.
Experience Level
Language
Georgian
Fluent
English
Fluent
Work Experience
Virtual Administrative Assistant (Contract) at ScholarshipOwl
September 1, 2025 - November 1, 2025Provided administrative support across multiple departments in a fast-paced remote environment. Managed scheduling, client queries, and email responses for US-based teams. Handled high-volume client accounts across time zones, built structured internal workflows for follow-ups, operations, and documentation. Served as the core bridge between clients and internal teams to ensure smooth daily execution. Maintained accurate client records and correspondence using spreadsheets and CRMs.
Account Manager at Elite Factor Group
July 1, 2024 - May 1, 2025Supported remote client management for diverse accounts across Canada and the U.S., ensuring timely communication and issue resolution. Managed scheduling, email responses, and CRM data entry; built and refined workflows for follow-ups and cross-functional collaboration. Maintained high-volume client relations and delivered accurate reporting across time zones.
E-COMMERCE SELLER at Self-Employed
May 1, 2019 - June 1, 2022Ran a solo e-commerce business: sourced products, created listings, managed orders, and customer queries. Communicated with buyers with professional messages and resolved conflicts. Tracked inventory and sales using spreadsheets and optimized listings to boost visibility.
IMPORT MANAGER at BIOTRANS LLC
May 1, 2018 - September 1, 2022Oversaw end-to-end import logistics from Europe, managing customs documents, compliance, and shipping schedules. Handled vendor communication, negotiated terms, and tracked shipment statuses. Maintained detailed reports and organized workflows to ensure zero delivery disruptions.
Education
B.A. in English Philology, Minor in Marketing at The University of Georgia
September 1, 2018 - September 1, 2022Qualifications
Industry Experience
Transportation & Logistics, Retail, Software & Internet, Professional Services, Consumer Goods
Experience Level
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