I am an experienced and dependable Customer Service Specialist and Warehouse Associate with over 6 years of experience in point-of-sale operations, logistics, and hospitality. I excel at multitasking, problem-solving, and clear communication in fast-paced environments. I am bilingual in English and Hawaiian and am committed to continuous learning and strong team collaboration. I thrive in dynamic teams and bring a friendly, customer-focused approach to every interaction, always seeking ways to improve processes and guest satisfaction.

Orion Kauanoe’oluhiaokeawawa Kahalehili

I am an experienced and dependable Customer Service Specialist and Warehouse Associate with over 6 years of experience in point-of-sale operations, logistics, and hospitality. I excel at multitasking, problem-solving, and clear communication in fast-paced environments. I am bilingual in English and Hawaiian and am committed to continuous learning and strong team collaboration. I thrive in dynamic teams and bring a friendly, customer-focused approach to every interaction, always seeking ways to improve processes and guest satisfaction.

Available to hire

I am an experienced and dependable Customer Service Specialist and Warehouse Associate with over 6 years of experience in point-of-sale operations, logistics, and hospitality. I excel at multitasking, problem-solving, and clear communication in fast-paced environments. I am bilingual in English and Hawaiian and am committed to continuous learning and strong team collaboration.

I thrive in dynamic teams and bring a friendly, customer-focused approach to every interaction, always seeking ways to improve processes and guest satisfaction.

See more

Skills

Experience Level

Expert

Language

English
Fluent

Work Experience

Customer Service Associate at Integrated Specialty Coverages
May 1, 2023 - January 1, 2026
Handle 130+ inbound calls daily and direct to appropriate departments; assist insurance agents with inquiries and policy changes; audit and manage incoming documentation and bind audit spreadsheets; generate and distribute Loss Run reports to brokers; monitor, forward and respond to 100+ emails daily to relevant teams; audit finance company spreadsheets for policy number and effective date errors; process BOR requests.
Order Puller at Kendal Floral Supply Co.
August 1, 2022 - June 1, 2023
Unloaded returned trucks, cleaned racks and organized supplies; pulled and loaded product on pallets, wrapped and staged for delivery; verified product quantities and corrected discrepancies; supervised workflow and delegated loading and cleaning tasks.
Customer Service Associate / Front-End Services at Walmart Neighborhood Market
December 1, 2020 - September 1, 2022
Greeted customers and handled 100–200+ orders per shift; supervised 10 team members and provided 1-on-1 training; audited tills and processed bill payments, money orders, and lottery; maintained high service standards and ensured customer satisfaction.
Sous Chef at Bliss Tea and Treats
August 1, 2020 - December 1, 2020
Prepared diverse food orders and improved kitchen efficiency; fulfilled 20+ orders per hour in a two-person kitchen team.
Barista at Albertsons
January 1, 2020 - July 1, 2020
Operated POS and provided quick, friendly service; maintained cleanliness of dining areas and stocked supplies.
Barista / Floral Clerk / Courtesy Clerk at Safeway
April 1, 2015 - December 1, 2019
Maintained customer service standards during high-volume shifts; prepared customizable beverages and supported kitchen prep; assisted with store cleanliness and helping customers with purchases.

Education

High School Diploma at Ke Kula Kaiapuni o Nāwahīokalani’opu’u
January 11, 2030 - February 3, 2026
Youth Challenge Academy Program at Hawai’i National Guard Youth Challenge Academy
January 11, 2030 - February 3, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Professional Services