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Hi, I’m Katie Funfgeld, a Senior Product Designer and Usability Researcher with six years of enterprise experience across manufacturing, health care, telecommunications, insurance, and finance. I apply a behavioral lens from my psychology background to understand motivation, perception, and decision-making, enriching my usability research and design practice. I thrive in cross-functional teams and design sprints, translating insights into practical, high-impact solutions. I enjoy partnering with stakeholders to align goals, rapidly validate concepts, and advance user-centered design across complex enterprise products and services.…Hi, I’m Katie Funfgeld, a Senior Product Designer and Usability Researcher with six years of enterprise experience across manufacturing, health care, telecommunications, insurance, and finance. I apply a behavioral lens from my psychology background to understand motivation, perception, and decision-making, enriching my usability research and design practice. I thrive in cross-functional teams and design sprints, translating insights into practical, high-impact solutions. I enjoy partnering with stakeholders to align goals, rapidly validate concepts, and advance user-centered design across complex enterprise products and services.

Katie Funfgeld

Product Designer, UX Designer, UI Designer, +3

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Hi, I’m Katie Funfgeld, a Senior Product Designer and Usability Researcher with six years of enterprise experience across manufacturing, health care, telecommunications, insurance, and finance. I apply a behavioral lens from my psychology background to understand motivation, perception, and decision-making, enriching my usability research and design practice. I thrive in cross-functional teams and design sprints, translating insights into practical, high-impact solutions. I enjoy partnering with stakeholders to align goals, rapidly validate concepts, and advance user-centered design across complex enterprise products and services.…Hi, I’m Katie Funfgeld, a Senior Product Designer and Usability Researcher with six years of enterprise experience across manufacturing, health care, telecommunications, insurance, and finance. I apply a behavioral lens from my psychology background to understand motivation, perception, and decision-making, enriching my usability research and design practice. I thrive in cross-functional teams and design sprints, translating insights into practical, high-impact solutions. I enjoy partnering with stakeholders to align goals, rapidly validate concepts, and advance user-centered design across complex enterprise products and services.

Available to hire

Hi, I’m Katie Funfgeld, a Senior Product Designer and Usability Researcher with six years of enterprise experience across manufacturing, health care, telecommunications, insurance, and finance. I apply a behavioral lens from my psychology background to understand motivation, perception, and decision-making, enriching my usability research and design practice.

I thrive in cross-functional teams and design sprints, translating insights into practical, high-impact solutions. I enjoy partnering with stakeholders to align goals, rapidly validate concepts, and advance user-centered design across complex enterprise products and services.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Product Designer at Hitachi Solutions America

October 1, 2021 - Present

Remote role based in Irvine, CA. Helped clients avoid worst-case scenarios related to adoption and turnover by advocating for change orders that enabled usability testing. Led strategy alignment through design sprints and business advisory workshops to define the most viable product, and partnered with Microsoft on AI and Copilot-focused design learning materials and workshops. Co-created a task tracker feature to quantify UX insights, reducing research-summary time by 50% and increasing AI-generated summaries by 35%. Demonstrated cross-functional growth, earned a spot in an Advanced Leadership Program, and was promoted to Senior Product Designer. Facilitated design sprints across public and private sector clients to accelerate decision-making and rapidly validate high-impact solutions.

User Experience Designer at Health Recovery Solutions

February 1, 2021 - August 1, 2021

Remote, Hoboken, NJ. Boosted customer satisfaction by 30% through real-time inventory tracking improvements and UX redesign of telehealth logistics. Increased partner satisfaction by 10% via targeted usability improvements identified through a comprehensive heuristic evaluation of the clinical app, and drove a 10% lift by fixing critical usability issues in the clinical-facing app. Created a scalable design library in Figma and Adobe XD to elevate consistency and efficiency across digital products. Conducted end-to-end UX research including stakeholder interviews, competitive analysis, and user flows.

Lead Interaction Designer / Hybrid Team Lead at IoTum Group Inc.

June 1, 2019 - February 1, 2021

Hybrid leadership in video and audio technology. Led a 30-person team across Toronto and Los Angeles to make remote collaboration simple, reliable, and scalable. Increased paid subscriptions by 30% through UX optimization, streamlined product development operations by 15% via ethnographic research and data-driven UX improvements, and produced high-fidelity prototypes and usability tests to refineteleconferencing platform interaction.

Senior Product Designer at Health Recovery Solutions

February 1, 2021 - August 1, 2021

Redesigned UX for remote health care logistics, boosting customer satisfaction by 30%; improved partner satisfaction via targeted usability improvements; elevated design systems by creating scalable libraries in Figma and Adobe XD; conducted end-to-end UX research including stakeholder interviews and heuristic evaluations.

User Experience Associate at IoTum Group Inc.

June 1, 2019 - February 1, 2021

Hybrid leadership in video and audio technology, delivering conferencing and streaming solutions for a 30-person team across Toronto and Los Angeles; increased paid subscriptions by 30% through UX optimizations; streamlined product development by 15% via ethnographic research; created high-fidelity prototypes and usability tests for teleconferencing platform.