Harkirat Singh Sandhu
I am a motivated IT professional with 3+ years of experience in technical support, website management, and community engagement.
About
I am a motivated IT professional with 3+ years of experience in technical support, website management, and community engagement. I’m proficient in HTML, CSS, and JavaScript, and I excel at troubleshooting, system testing, and delivering client-focused service.
I’m actively improving coding skills and exploring new technologies to stay ahead in the IT field. I’m seeking to contribute technical expertise and a collaborative mindset to a forward-thinking IT team, with a willingness to relocate within Canada.
- 1 year's experience
- Joined February 2026
Skills· 4
Languages
- EnglishFluent
- HindiFluent
- Panjabi, PunjabiFluent
Industry experience
- Computers & Electronics
- Software & Internet
- Education
- Professional Services
- Media & Entertainment
Work experience
Oversaw and grew Telegram communities with 5,000+ members, ensuring high-quality user engagement. Designed community guidelines and automated moderation tools, reducing spam by 40%. Communicated announcements and updates effectively, increasing user retention and satisfaction.
Delivered responsive technical support for company and client websites, improving uptime and reliability. Implemented troubleshooting processes that reduced recurring technical issues by 20%. Coordinated with cross-functional teams to enhance website performance and user experience.
Education· 6
Certifications and awards
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