I'm Konstantina Messinezi, a music radio producer and DJ with a strong background in partner coordination and service delivery across technology vendors in Greece and the UK. I currently coordinate licenses and contracts at ALGOSYSTEMS S.A., handling Cisco, Fortinet, VMware licenses, RMAs, procurement offers, and reporting, while leveraging ERP and TT systems to keep operations running smoothly. My experience spans customer support in the UK and US markets, team leadership in hospitality roles, and hands-on vendor management. I thrive in cross-functional teams, turning complex licensing and procurement tasks into clear, actionable outcomes and delivering excellent service to international customers.

Konstantina Messinezi

I'm Konstantina Messinezi, a music radio producer and DJ with a strong background in partner coordination and service delivery across technology vendors in Greece and the UK. I currently coordinate licenses and contracts at ALGOSYSTEMS S.A., handling Cisco, Fortinet, VMware licenses, RMAs, procurement offers, and reporting, while leveraging ERP and TT systems to keep operations running smoothly. My experience spans customer support in the UK and US markets, team leadership in hospitality roles, and hands-on vendor management. I thrive in cross-functional teams, turning complex licensing and procurement tasks into clear, actionable outcomes and delivering excellent service to international customers.

Available to hire

I’m Konstantina Messinezi, a music radio producer and DJ with a strong background in partner coordination and service delivery across technology vendors in Greece and the UK. I currently coordinate licenses and contracts at ALGOSYSTEMS S.A., handling Cisco, Fortinet, VMware licenses, RMAs, procurement offers, and reporting, while leveraging ERP and TT systems to keep operations running smoothly.

My experience spans customer support in the UK and US markets, team leadership in hospitality roles, and hands-on vendor management. I thrive in cross-functional teams, turning complex licensing and procurement tasks into clear, actionable outcomes and delivering excellent service to international customers.

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Language

English
Fluent

Work Experience

Partner Coordinator at ALGOSYSTEMS S.A.
September 1, 2021 - Present
Coordinate and Handling Licenses/Contracts such as: Cisco, Fortinet and more, as well as RMAs for our customers, handling Procurement offers and final cost, creating and managing various Reports for all the above, User of ERP & TT systems and other platforms/ internal systems.
Customer Support Specialist at MyOffice
September 1, 2018 - May 1, 2021
Customer support specialist providing assistance to clients, leveraging internal tools and systems to resolve issues and ensure customer satisfaction.
Customer Service Advisor at Supercell
July 1, 2017 - June 1, 2018
English-speaking customer service advisor in the English-speaking department.
Apple Technical Support Specialist at Apple
July 1, 2016 - June 1, 2017
Technical support in English in the English-speaking department.
Manager at The Real Greek
August 1, 2015 - August 1, 2016
Managed daily operations of the United Kingdom restaurant, including stock control and service quality.
Barista at Starbucks
September 1, 2014 - August 1, 2015
Provided high-quality service to international customers.
Team Leader at Hotcakes Emporium
January 1, 2003 - August 1, 2012
Led team delivering high-quality service to international customers.
Data Entry Specialist at Metropolis Music
January 1, 1999 - January 1, 2003
Data entry related to music operations and support tasks.
Customer Service Specialist at Compact Disc Club
January 1, 1995 - January 1, 1999
Customer service role handling music-related inquiries.

Education

Add your educational history here.

Qualifications

Fortinet Certified Fundamentals
January 11, 2030 - February 3, 2026
Fortinet Network Security Expert Level 3: Certified Associate
January 11, 2030 - February 3, 2026
FCF - Introduction to the Threat Landscape 2.0
January 11, 2030 - February 3, 2026
Cisco Webex Contact Center Enterprise Presales Stage 1
January 11, 2030 - February 3, 2026
Cisco Black Belt Certificate
January 11, 2030 - February 3, 2026

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality, Retail