HR & IT coordination: Managing employee systems, document processing, and candidate onboarding. Technical & Administrative support: Scanning and updating candidate files while troubleshooting basic IT issues. Coordinated with HR and IT teams to ensure smooth onboarding and system access for new hires.

Sales Customer Rep at Hely Systems

October 1, 2024 - Present

Handled customer inquiries via live chat and phone; supported online reservations and order processing; provided real-time solutions and connected customers with the best technicians; ensured accurate data entry and timely follow-ups.

Lead Intern at VBusiness Group Ltd

July 1, 2024 - October 1, 2024

Motivated and detail-oriented professional providing efficient and courteous user support; manages multiple tasks with accuracy and maintains a positive, problem-solving attitude in fast-paced environments. Fluent in English; quick learner of new systems and tools; eager to grow within a collaborative international team.

Employee at McDonald's Reduta

September 1, 2023 - October 1, 2024

Delivered customer service; greeted customers; handled payments; maintained food safety and cleanliness; contributed to team operations.

Customer Service Representative at ZOL Zimbabwe HQ

June 1, 2022 - July 1, 2024

Managed high volumes of customer interactions via live chat, phone, and email for internet and telecom services; resolved connectivity and network issues; provided accurate information on service plans, upgrades, promotions; improved customer satisfaction.