Deandra Hosten

Drive sales performance and meet/exceed revenue targets. Analyze sales reports and implement strategies to increase profitability. Monitor KPIs and take corrective actions; manage inventory levels and merchandising; optimize product placement; lead and develop a high-performing store team; ensure exceptional customer service and build strong customer relationships; implement initiatives to enhance the shopping experience.

Ensure effective communication and collaboration within the team to achieve goals and deliver exceptional customer service. Implement merchandising strategies, balance policies, recruit, train, and mentor staff, and enhance customer experience using CRM platforms; maintain store standards and KPI-driven performance.

Oversee daily front-end operations, monitor cashiers and POS performance; deliver excellent customer service; train, coach, and develop staff; solve problems efficiently; track KPIs and implement corrective actions to improve efficiency and customer satisfaction; assist customers with order inquiries.