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I am an enthusiastic Communications and Client Relations professional with a strong background in customer service, public relations, business development, and media. I excel at crafting engaging content, managing digital platforms, and building strong stakeholder relationships. I adapt messages for diverse audiences and platforms to support organizational visibility, brand consistency, and impact-focused communication. I am passionate about storytelling and community-driven initiatives.…I am an enthusiastic Communications and Client Relations professional with a strong background in customer service, public relations, business development, and media. I excel at crafting engaging content, managing digital platforms, and building strong stakeholder relationships. I adapt messages for diverse audiences and platforms to support organizational visibility, brand consistency, and impact-focused communication. I am passionate about storytelling and community-driven initiatives.

AGNES K

Writer, Content Creator, Content Designer, +5

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I am an enthusiastic Communications and Client Relations professional with a strong background in customer service, public relations, business development, and media. I excel at crafting engaging content, managing digital platforms, and building strong stakeholder relationships. I adapt messages for diverse audiences and platforms to support organizational visibility, brand consistency, and impact-focused communication. I am passionate about storytelling and community-driven initiatives.…I am an enthusiastic Communications and Client Relations professional with a strong background in customer service, public relations, business development, and media. I excel at crafting engaging content, managing digital platforms, and building strong stakeholder relationships. I adapt messages for diverse audiences and platforms to support organizational visibility, brand consistency, and impact-focused communication. I am passionate about storytelling and community-driven initiatives.

Available to hire

I am an enthusiastic Communications and Client Relations professional with a strong background in customer service, public relations, business development, and media.
I excel at crafting engaging content, managing digital platforms, and building strong stakeholder relationships. I adapt messages for diverse audiences and platforms to support organizational visibility, brand consistency, and impact-focused communication. I am passionate about storytelling and community-driven initiatives.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Swahili

Fluent

German

Beginner

Work Experience

Business Development Executive at AGS Records Management – Sales & Marketing

March 1, 2024 - January 1, 2026

Identified, engaged, and converted new prospects through targeted outreach and presentations. Delivered tailored product demonstrations showcasing organizational value to diverse stakeholders. Managed a full sales pipeline from prospecting to negotiation and client onboarding. Strengthened client relationships through consistent communication, needs assessment, and follow ups. Represented the organization professionally at client meetings and events, strengthening trust and brand loyalty. Assessed customer needs and recommended suitable services, driving conversions and upselling solutions aligned with client requirements.

Client Service Representative at Emanage Africa Ltd – Operations

November 1, 2022 - February 1, 2024

Served as the primary point of contact for clients, handling service inquiries, requests, and issue resolution. Supported end to end client journeys from onboarding to ongoing support, ensuring a smooth and positive experience. Applied problem solving skills to resolve concerns efficiently while maintaining service standards. Coordinated with internal teams to ensure timely resolution of service related issues. Captured and escalated client feedback to improve processes and customer satisfaction.

Projects Assistant at AGS Worldwide Movers Ltd – Records Management

February 1, 2019 - August 1, 2021

Supported service delivery through accurate documentation, reporting, and customer updates. Coordinated multi-location teams while maintaining clear communication with clients. Assisted in managing client expectations during service transitions, ensuring minimal disruption.