Managed reservations, guest check-ins, and service scheduling; Maintained booking records and client data with high accuracy; Monitored inventory, supplies, and usage logs; Coordinated with internal departments to ensure smooth daily operations.

Hostess at Sem Porta (Michelin Guide Restaurant)

May 1, 2023 - May 1, 2024

Managed reservations and guest flow in a high-pressure environment; Maintained daily reservation records and schedules; Coordinated with service teams to ensure operational efficiency

Hostess at VILA VITA Parc Resort & SPA

May 1, 2022 - April 30, 2023

Greeted international guests and managed seating arrangements; Handled reservations and supported smooth service operations

Sales Manager at Tixee

October 1, 2021 - February 1, 2022

Assisted clients with online trading platform inquiries (forex, crypto, equities); Supported onboarding and client communication

Customer Service & Operations Associate at Sun Life Financial

August 1, 2019 - October 31, 2021

Supported clients with mutual fund accounts, investments, and account maintenance; Processed investment-related documentation, deposits, and withdrawals; Acted as liaison between clients, fund companies, and internal operations teams; Responded to inquiries regarding portfolio status, transactions, and procedures; Maintained accurate records while adhering to internal policies and compliance standards